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Data Center Technical Operations Engineer
1 month ago
Job Summary: As a Data Center Technical Operations Engineer with Amazon Web Services, you will sustain availability, manage costs, assess and mitigate risks, review corrective and preventative maintenance of critical infrastructure, and report key metrics.
About the RoleYou will join a diverse team of software engineers, hardware engineers, network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across Amazon Web Services to deliver high standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
Key Responsibilities:- Participate in a 24/7 rotating shift pattern
- Undertake and support management of both routine maintenance and emergency service of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
- Installation of new rack capacity and provisioning of power/cooling
- On-site management of contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance
- Manage the facility's assets
- Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues
- Collaborate with data center IT managers and other business leaders to coordinate day to day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency
- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities
At large-scale data centers, your day will involve:
- Work schedule changes depending on specific site needs. Shifts are 12-hours and will rotate on a predefined schedule
- Assist in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA)
- Perform rack installs, rack decommissioning, and facility management
- Provide operational readings and key performance indicators to ensure uptime is maintained
- On-site management of contractors, subcontractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center
Diverse Experiences: We value diverse experiences and welcome candidates from all backgrounds. If you do not meet all of the preferred qualifications and skills listed in the job description, we encourage you to apply.
Why Amazon Web Services?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
