Banking Consultant

1 day ago

Burwood, Victoria, Australia ANZ Full time
Overview

Banking Consultant - Suncorp Bank, Burwood NSW role at ANZ. This recruitment process is conducted through ANZ systems.

Role details

Role location: Suncorp Bank - Burwood Branch NSW

Role type: 12-month Fixed Term contract, Part-time

Work hours: 20 hours per week. Monday to Friday

Note: All training required will be up to full-time hours (first 3 months).

What will your day look like?

As a Banking Consultant, you will:

  • Generate opportunities for deposits and home lending using the agreed sales process.
  • Provide recommendations to the Branch Manager for initiatives to improve sales performance of the store.
  • Assess customer needs through open and targeted communication with customers and recommend appropriate options using the agreed sales process.
  • Provide accurate and timely service by processing over-the-counter transactions (deposits, withdrawals and transfers) in an efficient and accurate manner.
  • Support and educate customers on how to use our digital platforms for personal banking, empowering them to self-serve with online banking features.
  • Provide support for digital onboarding processes, ensuring a seamless experience for new customers to make the most of their banking services.
  • Support and demonstrate a risk management culture in line with Suncorp Bank's values.
  • Proactively identify and escalate risks and issues related to your role responsibilities and capture them as service requests in Ignite. Adhere to Suncorp Bank's complaint resolution process to resolve matters and mitigate further risks.
What will you bring?

To grow and be successful in this role, you will ideally bring the following:

  • Demonstrated experience in a retail customer sales & service environment
  • Comfortable with digital customer service platforms to assist customers in real-time
  • Ability to navigate and troubleshoot common digital banking applications and mobile services with customers
  • Understanding of digital verification and ID validation systems used in customer onboarding
  • Proficiency in digital payment technologies, such as mobile wallets and online payments
  • Ability to handle and assist with digital banking queries, empowering customers to manage their accounts online

You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.

Why join us?

Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters. Every role, in every team, supports the financial wellbeing of our million+ customers.

Our team members' wellbeing is a top priority. We offer a range of benefits and resources to support a healthy work-life balance and flexible work arrangements where possible.

Being part of Suncorp Bank opens exceptional growth opportunities across Suncorp Bank and the wider ANZ Group operating in almost 30 markets worldwide.

Equal Employment Opportunity

Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect. We welcome applications from everyone and invite you to discuss any adjustments you may require in our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

Job details

Job Posting End Date: 09/09/2025, 11:59pm (Melbourne, Australia)

#J-18808-Ljbffr

  • Expert Financial Advisor

    21 hours ago

    Burwood, Victoria, Australia beBeeBanking Full time $64,512 - $96,420

    Job Title: Banking ConsultantWe are seeking a highly skilled Banking Consultant to join our team. As a key member of our organization, you will play a crucial role in driving growth and delivering exceptional customer experiences.Key Responsibilities:Develop strategic initiatives to increase deposits and home lending through effective sales...

  • Banking Consultant

    3 days ago

    Burwood, Australia ANZ Banking Group Full time

    **Job Title**: Banking Consultant - Suncorp Bank, Burwood NSW **Req ID**: 102369 **Department**: SB NSW & Staff Banking **Division**: Suncorp Bank **Location**: Burwood About Us About the Role As a Banking Consultant, you are to assess the financial needs of customers and provide options to meet those needs in pursuit of specific sales, service and connected...

  • Banking Consultant, Burwood Nsw

    2 days ago

    Burwood, Australia ANZ Banking Group Full time

    **Req ID**: 81851 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Burwood About Us Build a rewarding career in an innovative, fast paced and collaborative environment Are you someone who has the desire and ability to move up a career path to Lending? Join us! Use your passion and curiosity for people, and put them at the centre...

  • Casual Banking Consultants

    3 days ago

    Burwood, Australia ANZ Banking Group Full time

    About the Role Build a rewarding career in an innovative, fast paced and collaborative environment Unique opportunity to be a vital part of the team transforming ANZ for the future. Interested? An intense passion and curiosity for people, their needs and wants, putting them at the centre of everything you do 212 Burwood Road, Burwood NSW 2134 **Role...

  • Banking Consultant

    1 day ago

    Burwood Council, Australia ANZ Full time

    OverviewBanking Consultant - Suncorp Bank, Burwood NSW role at ANZ. This recruitment process is conducted through ANZ systems.Role detailsRole location: Suncorp Bank - Burwood Branch NSWRole type: 12-month Fixed Term contract, Part-timeWork hours: 20 hours per week. Monday to FridayNote: All training required will be up to full-time hours (first 3...

  • Personal Banking Consultant

    6 days ago

    Burwood, Australia HSBC Full time

    **Some career choices have more impact than others.** We’re looking for progressive minds who are driven and forward-thinking, who are **open **to different ideas and cultures, who can **connect** with customers and colleagues and who’ll work with **courageous integrity **every day. As an HSBC employee in Australia, you’ll have access to tailored...

  • Personal Banking Consultant

    1 week ago

    Burwood, Australia HSBC Full time

    **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and...

  • Personal Banking Consultant

    1 day ago

    Burwood, Australia HSBC Full time

    -Job description **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...

  • Payments and Payables Consultant

    2 hours ago

    Burwood, Australia Chandler Macleod Full time

    **Overview** The Shared Services Consultant will provide high-quality and accurate processing of transactions and enquires, ensuring that issues are resolved satisfactorily, speedily and in compliance with standard operating procedures (SOPs) whist meeting service performance targets. **Key Responsibilities** - Investigate and resolve match exceptions...

  • Customer Advisor

    1 week ago

    Burwood, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Location**: VIC- South East region - Be supported to grow your career at NAB - Make a genuine difference through the work you do - Be rewarded and recognised for the value you bring - When you’re ready for a bigger challenge, you’ll get the tools and support to succeed. - Work in a collaborative and inclusive team...

  • Accounts Officer

    1 day ago

    Burwood, Australia Ashdown Consulting Full time

    $200 - $247.39 p/d+ super - 3 - Month Contract - Burwood / WFH **Shared Services and Payables Consultant | 3 Month Contract** *** **| Up to $273.36p/d inc. Super** - $200 - $247.39p/d + super - 3 - Month Contract - Burwood / WFH **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and...