Therapeutic Worker

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Mackay, QLD, AU Rockhampton, QLD, AU Townsville, QLD, AU

• Continuing, Full-Time (36.25 hours per week)
• CQUniversity Rockhampton, Mackay or Townsville
• Higher Education Worker Level 7
• Total Remuneration $121,744 to $131,995 pa (including salary of $102,876 to $111,538 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Join a team where your work truly matters. CQUniversity is seeking a compassionate and motivated professional to support our commitment to a safe, respectful and inclusive environment for all students and staff.

You will be the first point of contact for students seeking support around personal safety, mental health, and wellbeing. You'll play a vital role in providing trauma-informed, person-centred support to victim-survivors of complex and concerning student behaviours.

As part of the Safer Communities team , you'll deliver therapeutic interventions, coordinate case management plans, conduct behavioural risk assessments, and work collaboratively with internal and external stakeholders to create safe, inclusive, and supportive pathways for students across our campuses.

If you're passionate about making a positive impact and helping others thrive, we encourage you to apply.

• 17% superannuation (with the choice to join an award-winning superfund)
• 6 weeks annual leave (incl. Christmas and New Year closure)
• 10 days personal/sick leave, plus 5 days carer's leave
• 7.25 hours engaged service leave
• Fantastic professional and career development opportunities
• Up to 26 weeks (six months) paid parental leave
• Access to an Employee Assistance Program and Fitness Passport

• Experience working with clients experiencing mental health challenges, trauma, or crisis.
• A degree in a relevant discipline and at least four years' related experience (or equivalent combination of training and experience).
• Full registration with AHPRA, AASW, or working toward it within 12 months.
• Proven ability to respond to critical incidents, assess behavioural risks, and manage sensitive disclosures with empathy and professionalism.
• Excellent interpersonal skills and the ability to collaborate across diverse teams and with external agencies.
• Strong written communication and experience in maintaining case notes, risk assessments, and support documentation.
• A valid Blue Card (Working with Children check) is mandatory.

Applications Close:11:59pm, Sunday, 17 August 2025.

Job Requisition ID:6308

0414 562 455

m.newport@cqu.edu.au

Internal Position Title - Safer Communities Therapeutic Case Worker

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position.

Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity's domestic and international student graduates with post-study work rights are encouraged to apply.

#HEW7 || #LI-AW1 || #LI-Onsite || Keywords: Mental Health Support | Therapeutic Support | Holistic Support | Emotional Wellbeing | Community Engagement | Support Services | Development | Pastoral Care | Health Promotion | Educational Counselling | Mental Health Practitioner | Wellbeing Advisor | Psychologist | Social Worker | Crisis Intervention Specialist | Support Worker

CRICOS Provider Code: 00219C RTO Code 40939 CQUniversity Australia is a trading name of Central Queensland University.