Technical Project Team Leader

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CT Group Solutionswas founded with a vision to provide world-class, superior quality, Information Technology services to businesses Australia-wide. Our growing client base has come to trust and value our expertise, professionalism and tailored service approach.

We have worked hard to create a company that can set the standard for service delivery whilst providing a fulfilling and enjoyable environment for all of our team.

About the role

We are excited to welcome an experiencedand motivatedTechnical Project Team Leaderto our team. This full-time role will be primarily office-based with hybrid options where you will be responsible for overseeing and delivering internal and external projects from initiation through to completion. The role requires a proactive and structured approach to project management, ensuring seamless execution in collaboration with internal stakeholders and external clients with prompt, clear, and solution-focused communication.

The ideal candidate will have MSP experience and be comfortable working across a range of IT environments, possess a working knowledge of service delivery frameworks (particularly ITIL), and be capable of understanding and engaging in the technical aspects of solution implementation.

Reporting directly to the Head of Integration, the Technical Projects Lead will collaborate with Team Leaders, Engineers, Sales, and Accounts/Admin team members to ensure the successful delivery of both customer support services and technical projects.

Responsibilities:

Manage all assigned projects according to CT Group's Project Management Standards and Internal Projects Desk Guide, ensuring ultimate responsibility for the delivery of projects

Develop project plans, including identification of risks and acceptable mitigation strategies

Schedule and chair project meetings as needed, noting agreements, issues and task assignments

Provide weekly project status report to CT Group management, staff & client

Accurately manage and communicate project scope/cost deviation & raise accordingly with CT Group management prior to client stake-holders

Scheduling internal resources to ensure they are maintaining efficiency and are effectively utilizing their time and skillset

Assistance on project scoping and project deliverables including costings and road mapping

Maintenance of current key systems to create a robust and reliable environment and contribute to the CT Group continuous service improvement initiatives

Provide mentoring and support where required to other project delivery staff to enable professional development and a co-operative working environment

Weekend and/or after-hours work may be required

Benefits and perks

A great working environment with a high performing team

Bonuses on offer for high performing team members

360-degree recognition and rewards platform

A workplace that places value on attitude and initiative, providing opportunities for progression for individuals that put in the effort

Hybrid office / working from home arrangements

Skills and experience

3 years experience in managing projects and a solid technical background is essential for this position

Experience in working in a fast-paced MSP environment

Outstanding organizational skills; including an exceptional client focus and capacity to manage relationships with tact and diplomacy

Excellent understanding of core technologies such as Windows OS, VOIP, MS 365 Suite, VMWare, Security Best Practices

Strong written and verbal communication

Highly customer service focused

Salary match Number of applicants Skills match

Your application will include the following questions:How many years' experience do you have as a Project Team Leader? Which of the following statements best describes your right to work in Australia? How many years' experience do you have with project planning and scheduling? How many years of project management experience do you have? What's your expected annual base salary? How much notice are you required to give your current employer? Do you have a current Australian driver's licence? How many years' experience do you have as a Project Management Manager?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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