Strategic Accounts Partner

4 weeks ago

Sydney, New South Wales, Australia The Onset Full time
Overview

AUD 200000 - 350000 per annum, Base, Super, OTE

Partner level opportunity for a Seller/Doer to join a leading AI First Enterprise CX & Digital Consulting business in Sydney or Melbourne. Strong OTE including MEP.

This is a rare opportunity to take a lead commercial role within a fast-scaling, AI-native digital consultancy focused on customer experience and enterprise transformation. The business is a CX transformation partner for a host of enterprise Australian brands and is now looking for a proven rainmaker to drive multi-million dollar deals and coach others to do the same. This role is perfect for you if you are a strategic sales leader who can also deliver; someone that thrives in high-accountability environments. This is ideal if you've closed big deals, scaled teams, and know how to turn vision into action. This role needs a "seller-doer" who can shape the GTM engine of a challenger consultancy and lead meaningful, multi-capability work at scale.

The Outcomes You'll Own (12–24 Months)

  • Revenue: Close net-new CX transformation projects, averaging between $250K-$1,000K in deal size
  • Pull-through: Generate follow-on revenue across data, platforms and engineering
  • Capability: Hire/coach at least 2 senior sellers with a focus on uplifting CX and enterprise sales skills across the team
  • Presence: Help position us as an innovative challenger brand by driving thought leadership, securing speaking slots, and increasing inbound pipeline

What You'll Be Doing

  • Sales leadership – Lead by example in originating and closing deals; craft pursuit strategies; own strategic accounts; negotiate commercial terms that drive margin
  • CX strategy & delivery – Act as executive sponsor on major engagements; shape customer visioning, journey re-design, AI-enabled insight programs
  • Go-to-market strategy – Build the revenue engine (marketing → qualification → proposal → delivery); implement disciplined CRM and bid governance
  • Team building – Recruit and mentor Partners/Principals; instil a seller-doer culture
  • Commercial operations – Forecast accurately, price deals smartly, drive utilisation, and continuously improve margin
  • Client advocacy – Build trusted relationships at C-suite; ensure value delivery that drives long-term revenue

What You Bring

  • Must-have experience:
  • Round 10+ years in consulting or digital services, including time spent in a Director/Partner level role
  • $5M+ in lifetime CX-led transformation sales, with personal accountability for $500K - $1M+ deals
  • Proven success scaling a consultancy or new brand in Australia — not relying on big-name logos
  • Deep delivery understanding of CX strategy (journey mapping, blueprinting, CX operating models)
  • Familiarity with AI-enabled VoC/VoE platforms (e.g. Qualtrics, Medallia)
  • Track record of hiring, mentoring, and driving commercial outcomes from senior teams
  • C-suite networks in BFSI, energy, retail, or related sectors
    • Mindset & Skills:
    • Strategic EQ and commercial hunter instinct; you balance urgency with long-term relationships
    • "T-shaped" leadership: CX strategy depth, broad understanding of platforms, data and engineering
    • Comfortable selling and steering delivery across enterprise-scale engagements
    • Hands-on, low-ego operator who can build systems and lead from the front
    • Advocates for diversity, experimentation, and measurable client impact

If interested in this role, company and opportunity please apply below or reach out to Sean on 0407032548 / sean@theonset.com.au


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