Program Assistant

Job Category: Administration and Office,Community Services and Development,Voluntary, Charity & Social Work

Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity, and connection with their community of choice. Micah Projects provides a range of support and advocacy services to individuals and families.

The Crisis Accommodation Management Team purpose is to provide oversight of motel management in the provision of crisis accommodation to eligible participants across Micah Projects homelessness teams for individuals and families. The team works in close partnership with Micah Projects' frontline homelessness teams to ensure safe, trauma-informed, and appropriate placements for eligible participants, while maintaining strong relationships with accommodation providers and sector partners.

We are seeking a proactive and organised Program Assistant to support the efficient and effective functioning of the Crisis Accommodation Management Team. In this role, you will provide high-quality administrative support, manage accurate data entry and report across internal systems, coordinate team meetings and communication, and assist with booking logistics. Working collaboratively with program staff and stakeholders, you will help ensure our crisis accommodation placements are well-documented, timely, and in line with program requirements and values. This role is ideal for someone who thrives in a fast-paced, purpose-driven environment and brings strong attention to detail, communication skills, and a commitment to supporting people in crisis.

This is a full time employment opportunity at Level 3 of the SCHADS Award.

Key Responsibilities

• Provide administrative support to the Crisis Accommodation Management Team.
• Ensure accurate and timely data entry and maintenance of records related to IHR placements, vacancies, and sector engagement within Micah Projects' systems.
• Provide logistical and administrative assistance for IHR motel bookings and placement tracking, ensuring alignment with program guidelines and documentation requirements.
• Coordinate and support team and stakeholder meetings, including scheduling, agenda preparation, note-taking, and action tracking.
• Experience in a generalist administration role, preferably in a fast-paced, service delivery environment.
• Strong communication and interpersonal skills, including written accuracy, verbal clarity, and professionalism.
• Ability to prioritise tasks, manage competing demands, and work both independently and collaboratively within team guidelines.
• Evidence of effectiveness of communication style, written and verbal skills, and IT competencies (including Microsoft Office and other IT systems).
• Demonstrated commitment to cultural diversity and a working knowledge of equity and WHS principles.
• Familiarity with the housing and homelessness sector or experience supporting frontline community service teams.

More information about the role and to learn more about the key selection criteria, select the link to the Position Description.

In SEEK, click on Apply Now to access the Position Description through our careers page.

• Join a well-recognised multidisciplinary organisation;
• Salary Packaging option up to $15,899, increasing your take home pay (additional meals and entertainment card option up to $2,650);
• Access to discounted fitness facilities through Fitness Passport for you and your family;
• Access to free and confidential Employee Assistance Program;
• Ongoing professional development opportunities, including further training, so you can broaden your horizons and sharpen your skillset during your time with us;
• Access to other employee benefits, including supply of uniforms.

How to Apply:

If you believe that you have interest, passion, and desire to make a difference in people's lives, please click on apply.

Please supply a Resume/CV and a covering letter/email addressing the Key Responsibilities and Essential Criteria (maximum of 2 pages), along with any other relevant documentation.

While the deadline to receive applications is 5pm, Friday 5 September 2025, applications will be assessed with interviews being conducted as they are received so do not delay in applying