Motel Manager

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Live-In Motel/Hotel/Apartment Manager (Ideal for Duo/Team of 2)

Are you ready to run your own property in Paradise?

We're seeking a capable, motivated, hands-on, proactive and trustworth Live in Manager (or team of 2) to take full reponsibility of an established, independent apartment motel in Surfers Paradise, Queensland.

The successful applicant/s will have operational autonomy to manage the property, a supportive owner and a high performing property with a strong reputation.

Key Responsibilities

You (or you and your partner) will oversee the day-to-day operations of the apartment motel/hotel incuding:

Operations & Guest Services

Oversee all daily property operations; reception, housekeeping, maintenance and customer service

Manage checkin/outs, guest relations, inquiries both in person and online

Resolve issues independently with a proactive, guest-first attitude

Ensure rooms and public areas are maintained to a high standard of cleanliness and presentation

Ensure compliance with and implement/amend checklists and procedures

Work co-operatively and constructively with apartment owners, Body Corporate and contractors

Recruit, train, schedule and manage a small team (including casuals and contractors) across all departments

Maintain a professional, respectful team environment and lead by example

Manage operating budgets, monitor expenses and report regularly to off-site owners

Adjust room rates based on dynamic pricing , occupancy and market conditions

Process payroll, pay suppliers and ensure accurate book keeping and reporting

Sales, Marketing & Community Engagement

Respond promptly to guest reviews and enquiries and messages promptly

Maintenance & Property Oversight

Prioritisation of and timely resolution of all repairs and maintenance

Oversee preventative maintenance and co-ordinate with contractors when necessary

Co-ordinate repairs and preventative maintenance with in-house and external contractors

Ensure compliance with safety, health and licensing requirements

Qualifications & Attributes

We're looking for someone (or a duo) with:

Minimum 3-5 years experience in hospitality or accommodation management

Strong leadership, initiative and guest-first attitude

Excellent admin, financial, and systems proficiency (PMS, OTA platforms, CMMS)

A calm and practical approach to maintenance, compliance and on-call needs

Flexibility to work weekends and public holidays

Australian work rights and valid drivers licence

What We Offer

Negotiable salary/contract rate (dependent on experience and single vs duo engagement)

Bonus incentives tied to business success and satisfaction

Long-term opportunity with autonomy and stability

No F&B or restaurant opersions - focus purely on accommodation excellence

A chance to run your own show while enjoying the beachside lifestyle

Ready to Take The Lead?

Apply now with your resume and a short cover letter introducing yourself (or your team), outlining your experience, and why this role suits your lifstyle

Salary match Number of applicants Skills match

Your application will include the following questions:Do you have customer service experience? Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Motel Manager? How many years of hotel management experience do you have? Which of the following property management systems (PMS) do you have experience with? Do you have a current Australian driver's licence? What's your expected annual base salary? Do you own or have regular access to a car?

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