End User Computing Analyst

4 weeks ago

Melbourne, Victoria, Australia MedHealth Full time
Job Description

The End User Computing Analyst at MedHealth is a crucial role responsible for managing and supporting all endpoints for MedHealth. This role is key to ensuring all end point technology is working efficiently, securely, and in line with business needs delivering a seamless user experience.

Responsibilities
  • Manage the lifecycle of end user devices, including upgrades, patches, and replacements.
  • Create and maintain device images for quick deployment to devices and systems.
  • Ensure operating systems are properly deployed, updated, and secure.
  • Install, update, and manage business-critical software applications.
  • Provide escalation and troubleshooting for issues with operating systems, hardware, and software applications.
  • Ensure all endpoint devices meet MedHealth standards and comply with regulations.
  • Effectively track and monitor the health of end user devices, applications, and overall performance.
Qualifications
  • Minimum 2 years" experience within a similar capacity
  • Working knowledge of Operating Systems and Hardware
  • Experience using Intune for MAM and MDM
  • In depth experience using Autopilot to configure devices
  • Experience with software deployment and patching
  • Scripting or automation skills such as PowerShell
  • Strong technical troubleshooting skills
  • Understanding of third party patching applications i.e Patch My PC
  • Familiarity and understanding of networking and security principles
  • Working knowledge of Group policy including application whitelisting
  • Excellent organisational and communication skills
  • Experience with management portals such as Knox, HP Connect, Teamviewer Console
  • Experience using a ticketing system such as Fresh Service for Incidents, Requests and Change Management
Additional Information

This role may be based in our Sydney office or Melbourne office.

We are not accepting applications from outside of Australia or from recruitment agencies.

You are welcome here. Our fast-growing team of more than 3,500 people around Australia represents a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs.

Seniority level: Entry level

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and IT Consulting


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