Assistant Store Manager, Warrnambool

Optus is more than just a telco - we're the team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time. Every day our team of 6,000+ embraces a 'yes' mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs. Here, you'll find a community that thrives on challenging themselves and changing the game. A place where you can build strong networks and long-lasting relationships, powered by lively collaboration, unwavering support, high flexibility, and a healthy dose of daily optimism.

Are you a powerhouse of leadership with a flair for retail? Do you thrive in a dynamic, vibrant environment? We're on the lookout for a conscientious Assistant Store Manager to join our team and help us create lasting customer experiences.

You are the heartbeat of our Optus store. Together with the Store Manager, you'll orchestrate a symphony of excellence, amplifying customer delight and fuelling a performance surge in your team.

• Squad Goals: Lead, coach, mentor, develop & inspire a team of fabulous individuals empowering them to shine like the stars they are
• Retail Expert: Maestro behind our day-to-day operations, ensuring our store is always on point, welcoming, and bursting with positive energy
• Champion of Charm: Resolve customer enquiries with patience and a sprinkle of magic, let them leave with a lasting smile
• Training and Development: Assist with onboarding new team members by providing them with the tools & knowledge they need to surprise & delight our customers

• You are well versed in the retail environment & carry the best in innovative practices in your bag of tricks
• Customer service isn't just a job; it's an art form that you've mastered
• A problem-solving pro with an innate ability to make thoughtful & well-informed decisions
• Results-driven & charismatic individual who thrives in a collaborative environment by supporting their team to be the best version of themselves

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Paid Connected Day each year to focus on culture, family, health, community, or what's important to you.
• Inclusive paid parental leave (up to 14 weeks for primary caregivers)
• Optus U micro-credentials developed with La Trobe and Macquarie Universities
• Employee networks and diversity initiatives like Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+)
• Free counselling and support services 24/7
• Flexible working arrangements

At Optus, we are strengthened by others and value diversity and embracing individual differences. We are committed to providing an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as LGBTQIA+, and veterans or Indigenous peoples. If you require any adjustments or accessibility support to participate fairly in the recruitment process, please email [emailprotected] or call 1800 309 170 and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.

Salary match, Number of applicants, Skills match — We're investing in our people, our communities, our networks, and a sustainable future. Our focus is on creating a better more connected future for Australia.

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What can I earn as an Assistant Store Manager