National Support Team member

1 week ago

Gold Coast, Queensland, Australia MRT Full time
Overview

National Support Team member - MRT Customer Support

Grow Your Career with MRT / Make Every Customer Experience Count

Are you ready to combine your sales support, customer service, and product expertise in one dynamic role?

MRT isn't just about trays, canopies, and toolboxes – it's about delivering quality, reliability, and innovation to customers nationwide. Our National Support Team Members are the backbone of that promise, ensuring every enquiry, order, and quote is handled with excellence.

MRT is expanding, and we need a driven National Support Team Member to support our branches nationwide.

Your Impact:

Provide accurate and timely support for orders, invoicing, and dispatch.

Assist with overflow sales and customer enquiries across phone, email, and social media.

Check quotes, assist the sales team with technical checks, ensure accuracy, and help the sales team deliver exceptional results.

Be the "go-to" expert for MRT products – guiding customers and team members alike.

What You'll Bring:

Great attention to detail and strong organisational skills

Problem-solving mindset and a knack for organisation.

Strong computer literacy, especially Microsoft Office.

Customer service experience (retail, wholesale, or call centre a bonus).

A genuine interest in automotive products and 4x4 solutions.

Perks of Joining MRT:

Become part of a proudly Australian-owned company.

Work in a fast-paced, supportive environment.

The chance to contribute to the success of a market leader.

Ongoing product training and career progression.

Based in Yatala, QLD – easy access from Brisbane or the Gold Coast. Full-time role Mon to Fri 8:30 – 5:00, and alternate Sat 9:00 to 1:00.

This is your chance to join a company where your work truly makes a difference. If you're ready to help our growing MRT customer base get the most from their vehicles, we want to hear from you.

For more information email our HR Manager at emailredacted or call Darin on 0412 74 0022. Apply now with your cover letter and resume by clicking "Apply"

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Support Team Member?
  • Which of the following Microsoft Office products are you experienced with?
  • Do you have customer service experience?
  • Do you have previous invoicing experience?
  • How many years' experience do you have as a Parts and Accessories Specialist?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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