Operations Supervisor

Are you the best in the game in the hire business? Well, we are the best in the business in the hire game.

Are you an experienced operations professional with an extensive background in passenger transport or hire and have a passion for delivering exceptional service? We're looking for a motivated Operations Supervisor to lead and coordinate ourhireoperations based out of our Karratha Depot.

In this pivotal role, you'll use your strong communication, planning, and organisational skills to manage wet hire operations, build schedules, allocate drivers efficiently, and ensure service excellence and compliance.

This is a residential role and no FIFO options will be considered.

Key Responsibilities:

Lead the coordination of buses / vehicles / equipment for both wet and dry hire, ensuring timely availability and top-quality condition of assets

Create safe, compliant, and efficient driving schedules for wet hire bus services

Monitor and ensure driver compliance with company procedures and fatigue management requirements

Professionally communicate with clients, providing updates on vehicle availability, delays and forward planning

Oversee the allocation and maintenance of hire fleet vehicles to meet client requirements

Oversee collection and timely submission of all relevant paperwork

Maintain professional communication with customers and drivers

Support the delivery of exceptional service across a major off-site bussing tender and wet hire contracts

Be on-call for after-hours operational emergencies

Work closely with the depot Workshop Manager and admin team for all dry hire operations

Develop and grow strong relationships with high-value customers

Identify and pursue new business opportunities while maintaining a "can-do" attitude and a customer-first approach

About You:

Proven experience in passenger transport scheduling is essential

A capable and proactive supervisor with strong operational and organisational skills

Strong written and verbal communication skills

Ability to remain calm, professional, and solution-focused under pressure

Confident using Microsoft Office programs and Outlook

Mechanical aptitude or hands-on vehicle experience (highly desirable)

Hold a clean and current C class Licence – previous bus driving experience will be highly regarded for internal training and compliance purposes

Ability to pass regular drug and alcohol testing

Why Join Us?

Very competitive salary with salary sacrifice options

Housing allowance

Opportunities for professional growth and development.

A collaborative and supportive work environment.

Be part of a forward-thinking company with a commitment to excellence.

This is a fantastic opportunity to lead key operational functions in a fast-paced, service-driven environment. You'll be supported by a capable team and play a crucial role in ensuring our hire services meet the highest standards.

In return for your skills and experience, you will have the opportunity to work in a dynamic and fast-paced team. If you want to work in high-energy environment, with a high degree of autonomy in a friendly and welcoming workplace, then please apply below.

We are an equal opportunity employer who celebrate diversity in all its forms. We welcome individuals from all backgrounds, cultures, and perspectives to contribute to our shared journey of growth and excellence.

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an operations supervisor? Which of the following Microsoft Office products are you experienced with? How many years of people management experience do you have? Have you worked in a role which requires a sound understanding of OH&S/WHS? Do you have a current Police Check (National Police Certificate) for employment? Do you have a heavy vehicle driver's licence? What's your expected annual base salary?

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What can I earn as an Operations Supervisor