Test Manager
5 days ago
Must have (or be able to obtain) a Baseline Clearance.
Location:
- ACT, QLD, SA, VIC.
- Hybrid option included.
Test Managers ensure that test activities are effectively planned, monitored, and completed in accordance with agreed test guidelines and business requirements. A key component of the role involves dealing with external software vendors as stakeholders.
In performing a leadership role, Test Managers drive innovation, change in workplace practices and organise work in the context of competing priorities and strategic direction.
Key Duties and Responsibilities:
- Manage the timely delivery of testing outcomes and the quality of testing processes.
- Plan, develop, and manage test cases for different types of testing at various stages of testing on appropriate testing platforms.
- Liaise with project teams to ensure appropriate methodology and testing tools are used for testing processes.
- Review complex test cases from team members to ensure quality.
- Contribute to the approach for scripting, test data requirements gathering, and test data gathering.
- Define and document requirements for test environments.
- Develop and manage team improvement initiatives and projects, including team tools and process changes.
- Identify, analyse, manage and report on trends of defects, programming errors and inconsistent operational characteristics.
- Conduct complex testing to ensure the ICT service functions as per requirements.
- Undertake test effort estimation and manage resources to ensure project deliverables are met.
- Lead and support operations of the team, including monitoring business performance, setting priorities, and managing resources and workflow.
- Lead and manage staff, including overseeing the management of performance, attendance, health and wellbeing.
- Develop staff capability through coaching, mentoring and succession planning to increase performance, engagement and retention.
- Contribute to and influence ICT strategy resolving conflicts as needed.
- Monitor and manage work output and quality, against established performance standards through interpretation of quality analysis and reporting.
- Report on the achievement of business outcomes, key performance indicators and quality assurance to manage performance.
- Proactively share knowledge and expertise, and provide assistance and mentorship to less experienced colleagues.
- Prepare and review a range of written material including technical and corporate documentation.
- Assist with the management of finances, resources and budget requirements and issues within area of responsibility.
- Collaborate with a broad range of internal and external stakeholders to achieve project outcomes.
- Engage and partner with other agencies and service providers to build service delivery capability.
- Attend interagency meetings and forums to influence business outcomes and share information.
- Encourage innovation, continuous improvement and manage and support change.
- Manage team contribution to costing process.
- Exercise delegation in accordance with legislation and guidelines.
Technical Skills:
Skills for the Information Age (SFIA) required:
- Methods and tools METL – Level 5.
- Performance management PEMT – Level 5.
- Stakeholder relationship management RLMT – Level 4.
- Testing: Level 6 (SFIA): Develops organisational policies, standards, and guidelines for testing. Plans and leads strategic, large and complex testing activities. Leads activities to manage risks and opportunities associated with testing. Promotes a culture of quality throughout the organisation and drives adoption of and adherence to testing policies and standards.
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