SaaS Configuration Specialist

2 days ago

Melbourne, Victoria, Australia Optko Full time

SaaS Configuration Specialist (Workforce Management)

Full time

$90K to $100K per annum plus super.

At Optko, we're about optimising organisations. We offer software solutions to companies to streamline their workforce, making their operations more efficient. Our partner software solutions are the best in the industry and together with our small but dedicated team we work with some of Australia's iconic brands.

Overview

Join us in the newly created role of Application Configuration Analyst and drive digital innovation by implementing workforce and field service management software solutions that empower our customers.

About us

Optko began 5 years ago to bring the best optimisation software solutions to Australian and APAC clients. Our small team of dedicated professionals offers organisations the most innovative workforce software solutions on the market. We provide our customers with solutions that can transform how they do things, increasing productivity, optimising their resources and improving business outcomes. Today we operate across Australia and into SE Asia, with solution partners in Europe, Canada, UK and the USA.

The role

We are seeking a SaaS Configuration Specialist to join our team, in Melbourne, working under a 50/50 Work from Home/Office Hybrid to deliver workforce management solutions. You will be given product learning and have full access to Optko's software and solution partners, including any training and onboarding you require.

Summary of Position

We are seeking a skilled SaaS Configuration Specialist who will configure software solutions to meet client requirements. Reporting to the CTO and working with our project team and software partners, you'll initially be working on a project for a major Australian airline. This role is for an immediate start.

In this role, you will
  • Use customer data and business logic to map complex Excel data and formulas into a SaaS product to meet the client requirements.
  • Identify and work collaboratively with the SaaS supplier to resolve any data rules that do not directly translate into the SaaS product.
  • Configure the SaaS solution by using the clients' data and formulas.
  • Collaborate with the client to ensure the SaaS configuration and data mapping has been correctly implemented. Work together with the client to adjust SaaS configuration as needed.
  • Map existing datasets from the customer business systems across to the SaaS solution, including HR systems data, training data, rostering and scheduling data, and other operational data as required.
  • Assist the client to conduct UAT and to ensure the SaaS solution meets the clients' requirements.
  • Assist our project team in meetings, client workshops to perform the duties as directed by the CTO or project manager.
We are looking for someone who has
  • Tertiary qualifications in Computer Science, Data Science, Information Systems, Software Engineering or relevant industry experience.
  • High proficiency using MS Excel
  • Experience in configuring complex software solutions, ideally to an enterprise client base
  • Strong verbal and written communication (English) and interpersonal skills.
  • Experience with large datasets.
  • Knowledge of SQL, PostgreSQL, OracleDB is strongly preferred.
  • Bonus: Experience with workforce management solutions
  • Bonus: Willingness to learn data optimisation and analytics tools.
What you'll get from us
  • Flexible working arrangements (including work hours and work from home).
  • Office in central Melbourne, near to train and many cafes.
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you.
  • Training and ongoing support for professional growth.
  • IT allowance to cover personal IT expenses.

#J-18808-Ljbffr

  • SaaS Configuration Specialist

    1 day ago

    Melbourne, Victoria, Australia Optko Full time

    SaaS Configuration Specialist (Workforce Management)Full time$90K to $100K per annum plus super.At Optko, we're about optimising organisations. We offer software solutions to companies to streamline their workforce, making their operations more efficient. Our partner software solutions are the best in the industry and together with our small but dedicated...

  • Radio Configuration Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeConfiguration Full time $100,000 - $140,000

    We are seeking a skilled Radio Configuration Specialist to join our team in Australia and New Zealand.This role involves providing technical and operational support for P25 subscriber radio configuration, including creating and updating configurations via CPS, RM, or RC.The successful candidate will be responsible for supporting customer technical...

  • Radio Configuration Specialist

    4 days ago

    Melbourne, Victoria, Australia beBeeConfiguration Full time $72,000 - $108,000

    We are seeking a skilled Radio Configuration Specialist to join our team. The ideal candidate will have a strong understanding of P25 subscriber radio configuration, as well as experience with technologies such as TETRA and DMR.The successful applicant will provide technical and operational support for P25 subscriber radio configuration, including creating...

  • Configuration Management Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeConfigurationManagement Full time $110,000 - $130,000

    Job SummaryWe are seeking an experienced Configuration Management Specialist to join our team.This role involves supporting the management of configuration data, vehicle records, and technical documentation for land vehicle systems.The successful candidate will have a strong understanding of Defence Configuration Management policies and experience with...

  • Software Configuration Specialist

    21 hours ago

    Melbourne, Victoria, Australia beBeeImplementation Full time $90,000 - $120,000

    Job OverviewAs a Technical Solutions Specialist, you will collaborate with our team to help clients achieve their objectives by implementing and configuring software solutions. This involves converting data, working with advanced technologies, and extending products with specialized tools.About the RoleThis is a key position within our organization, where...

  • Data Configuration Specialist

    2 days ago

    Melbourne, Victoria, Australia beBeeConfiguration Full time $90,000 - $120,000

    Job DescriptionWe are seeking an experienced professional to manage data and configuration processes for land vehicle systems. The successful candidate will maintain accurate baselines, manage change control throughout the vehicle lifecycle phases, and collaborate with multidisciplinary teams.This role is pivotal in ensuring the capability and readiness of...

  • Enterprise SaaS Implementation Specialist

    3 days ago

    Melbourne, Victoria, Australia beBeeImplementation Full time $120,000 - $140,000

    Enterprise SaaS Implementation SpecialistThis role involves working closely with customers to implement custom risk detection solutions within a leading digital asset management platform. The successful candidate will have experience in enterprise software implementation and a strong understanding of logical problem-solving skills.Key...

  • SaaS Marketing Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeContent Full time $80,000 - $120,000

    SaaS Content Marketing Agency ServicesContent marketing is a strategic approach to creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience. Effective content marketing involves developing and implementing a well-planned content strategy that aligns with the unique business identity and mission of...

  • Workday HCM Configuration Specialist

    3 hours ago

    Melbourne, Victoria, Australia beBeeConfiguration Full time $90,000 - $120,000

    Workday HCM Configuration SpecialistWe are seeking a seasoned professional to play a key part in configuring and enhancing Workday across core Human Capital Management (HCM) modules.This role requires a strong background in supporting and configuring Workday HCM, with expertise in business processes and stakeholder engagement. The ideal candidate will thrive...

  • Data Configuration Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeConfiguration Full time $150,000 - $180,000

    At KBR, we deliver science, technology and engineering solutions to governments and companies worldwide. The company is seeking a highly skilled Data & Configuration Manager to support the Armoured Fighter Vehicle Branch.The OpportunityThis role will be central to managing configuration data, vehicle records, and technical documentation that inform the...