Porter/Welcomer

3 weeks ago

Sydney, New South Wales, Australia Pullman Hotels & Resorts Full time

Join to apply for the Porter/Welcomer role at Pullman Hotels & Resorts

6 days ago Be among the first 25 applicants

Overview

Be in the heart of it all by joining our Front Office team of our Pullman Hotel

Our passion? Service and achievement beyond limits. Our promise? Recognise each person's value, the talent they bring to the group and to make them a proactive part of their own development.

Reporting to the Front Office Manager and Chief Concierge, our Porters play a dynamic and guest-focused role that goes far beyond handling luggage. From offering a warm welcome to assisting with arrivals, departures, and personalised recommendations, they help create a seamless and memorable experience from the moment guests arrive at our driveway.

Responsibilities
  • Greet guests with warmth and professionalism upon arrival
  • Assist with luggage, directions, and general guest inquiries
  • Provide valet parking services, driving both automatic and manual vehicles
  • Offer local knowledge and concierge-style recommendations
  • Maintain the presentation of lobby and entrance areas
  • Collaborate with Front Office team to ensure smooth guest journeys
Qualifications
  • A valid Australian driver's license
  • Confidence in driving both automatic and manual vehicles
  • Excellent communication and interpersonal skills
  • A genuine passion for hospitality and guest service
  • Physical capability to manually handle luggage and stand for extended periods
  • Availability for rotating rosters, including weekends and public holidays
  • The ability to legally work in Australia on an ongoing basis
  • Experience in a fast-paced, 5-star hotel in a similar role
Additional Information

You will be joining a fun, experienced and passionate workplace positioned in a precinct delivering world-class entertainment. We will provide you with uniform, career development opportunities and worldwide discounts in over 100 countries and access to discounts with our numerous partners.

Seniority level
  • Entry level
Employment type
  • Temporary
Job function
  • Other
Industries
  • Hospitality

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