Workplace Experience Manager

Overview

Join to apply for the Workplace Experience Manager role at Crunchyroll.

Location: Melbourne, Australia. This position is in-office Monday - Friday with a hybrid policy; the office is in the CBD of Melbourne.

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We serve over 100 million anime and manga fans across 200+ countries and territories, connecting them with the stories and characters they crave through online and offline experiences, including streaming, events, games, merchandise, and more.

Join our team and help shape the future of anime.

The Workplace Team

The Workplace Team is an international group ensuring all workspaces are accessible, inclusive, enjoyable, and engaging. We consider the geographic importance and uniqueness of our offices and associates to deliver an amazing user experience.

About You

• Bachelor's degree preferred
• 4+ years of facilities and workplace management experience
• Excellent administration skills
• Basic knowledge of architectural, electrical, and mechanical systems; basic knowledge of leases, contracts, and related documents
• Basic knowledge of emergency/crisis management for building operations
• Knowledge of fiscal management and experience preparing and monitoring budgets
• Adaptable and able to thrive in a fast-paced environment
• Ability to solicit buy-in from key stakeholders across locations globally
• Flexible, hands-on team player with a roll-up-your-sleeves attitude
• Tech-savvy with strong G-Suite skills
• Professional written and verbal communication
• Strong attention to detail and team leadership skills
• Ability to lift 20 kg and handle physical tasks as needed (e.g., moving furniture, freight deliveries)

A day in the life of our Workplace Experience & Support Manager

• Managing site access and security for employees and visitors
• Ensuring employee safety through building evacuation, emergency preparedness, and WHS compliance
• Main point of contact for GSOC (Global Security Operations Center) at Sony
• Management of vendors and general amenities
• Logging requests for maintenance and repairs
• Ensuring the site is clean and well presented
• Managing event setup and support for internal events (e.g., games nights, happy hours, catering)
• Ensuring office supplies are stocked and orders are managed
• New hire orientation and onboarding in collaboration with the People Team
• Desk setups and cleanups for new and departing employees
• Contributing to site improvements and planning
• Managing relationships with landlord and lease and 3rd party vendors
• Daily conference and whiteboard resets
• Administrative support for the sales team
• Sales and data entry for Merchandise and Home Entertainment
• Product entry support for Netsuite
• Manage mailroom and storage cleaning and organization
• Coordinate annual employee events (e.g., Christmas parties, sporting celebrations)
• Manage vendor relationships and book travel for employees in line with Travel & Expense Policy
• Internal content/Wayfinder/Appspace/updating displays

Values and Diversity

We strive to be everything for someone, not everything for everyone, and we model Courage, Curiosity, Kaizen, and Service. Crunchyroll is an equal opportunity employer and values diversity. We do not discriminate on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Questions about Crunchyroll's hiring process? Check out our Hiring FAQs. Please refer to our Candidate Privacy Policy for more information about how we process your personal information and data protection rights.

Seniority and Employment Type

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Business Development and Sales
• Industries: Entertainment Providers

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