Assistant Director

Overview

Assistant Director - ICT Strategy and Shared Services, Grants and Finance

The Assistant Director, ICT Strategy and Shared Services plays a key leadership role in shaping and delivering the Agency's ICT direction. This position drives strategic ICT initiatives, oversees governance and planning processes, and ensures technology architecture supports long-term business goals. The role provides high-level advice on ICT matters, contributes to enterprise-wide decision-making, and leads the development of forward work plans, prioritisation frameworks, and performance reporting. This role works closely with the Shared Services Manager to coordinate and enhance ICT services delivered by the Department of the Prime Minister and Cabinet (PM&C), including service agreements, escalations, performance monitoring, and continuous improvement.

Responsibilities

• Support the development, review and maintenance of the Agency's ICT Strategy to ensure alignment with evolving business needs and Agency priorities including the Branch plan.
• Assist in implementing governance frameworks and strategic planning processes that guide priorities, investment decisions and delivery of strategic initiatives.
• Provide high-quality advice and analysis to inform project planning, evaluate new initiatives, and drive process improvements.
• Work closely with the Shared Services Manager to coordinate ICT service delivery with the shared services provider, ensuring services are reliable, secure, and meet agreed performance standards.
• Contribute to the management and evolution of the Agency's enterprise architecture to ensure the ICT environment is secure, scalable and able to support current and future business needs.
• Support ICT improvement initiatives by applying secure-by-design and risk-aware principles, and monitoring risks, issues, and interdependencies.
• Prepare ICT-related committee papers, executive briefings, and performance reports, including the use of metrics and KPIs to track outcomes.
• Engage with stakeholders across technical, policy, and regional contexts to support alignment of ICT initiatives with Agency priorities and promote inclusive collaboration.

Qualifications and Ideal Candidate

• Support ICT Strategy, governance, and portfolio management in a complex environment.
• Strong organisational and communication skills, with the ability to manage competing priorities and work collaboratively across teams.
• Experience working with shared service arrangements and contributing to cross-agency initiatives.
• Understanding of government ICT procurement frameworks and awareness of emerging technologies including AI.
• Experience supporting vendor and contract management processes, including monitoring performance and ensuring value for money.
• Ability to translate technical concepts into clear, actionable information for technical and non-technical audiences.
• Demonstrated technical knowledge with a sound understanding of cyber security principles, and ICT risk management.
• Demonstrated initiative and self-motivation, with the ability to work independently and drive improvements with minimal supervision.
• Relevant tertiary qualifications in ICT, project management, business, or related disciplines (or equivalent experience).

What We Offer

• We have exciting work with real purpose. We support the aspirations of First Nations Peoples—it's our driving force. Our work is transformational, you can follow your passion, shape your career and make a difference.
• We value our employees — they're the heart of our Agency. Employees are supported and empowered to build their career. We are a diverse, inclusive and passionate workforce with an emphasis on continuous cultural learning and tailored professional development.
• Our work relies on strong and trusted relationships — we build partnerships by being authentic, sharing information and giving honest feedback. We collaborate with communities across Australia, all levels of government and many other invested stakeholders.

How to apply

If this sounds like the opportunity you are looking for, we want to hear from you Submit an online application through the NIAA Careers Page by 11:30pm AEST.

Job Details

• Employment type: Full-time
• Seniority level: Not Applicable
• Job function: Other, Management, and Administrative
• Industries: Government Administration and Government Relations Services

Canberra, Australian Capital Territory, Australia

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