Windows Patch Management Engineer

As a key member of the Workplace Technology and Enablement team, the Engineer will lead the development, management, and implementation of patch management strategies for Windows and third-party applications across our enterprise environment. Leveraging automation and deployment tools, you will ensure the security, compliance, and health of client devices while driving continuous improvement in patching processes.

You will also own CIS compliance baseline enforcement, assessment, reporting, remediation, and exemption management, alongside vulnerability management including monthly patching, monitoring, and client health oversight.

• Manage end-to-end patch and vulnerability lifecycle for Windows desktops, laptops, and cloud-managed devices, ensuring timely monthly patching and remediation.
• Oversee CIS compliance activities including enforcement, assessment, reporting, remediation, and exemptions.
• Conduct vulnerability management for third-party applications, supporting ongoing software/app patching and client health monitoring.
• Utilize SCCM and WSUS for patch deployment and administration, maintaining robust security standards.
• Generate and maintain detailed vulnerability and compliance reports, including PCI and auditing reports.
• Troubleshoot and resolve patch installation issues across Windows OS and third-party applications.
• Lead patch testing, deployment, and related process improvements to ensure operational excellence.
• Support strategic projects and service initiatives, collaborating cross-functionally to meet organizational goals.
• Provide expert technical guidance and mentorship within the team, fostering a culture of knowledge sharing.
• Drive research and proof-of-concept activities for emerging technologies in patch management and security.
• Ensure adherence to industry standards (e.g., PCI, GISO) and organizational policies related to security and compliance.
• Deliver on-call support and resolution of workplace and device service issues as required.

• Tertiary qualification in Information Systems or related field, or equivalent industry experience.
• Minimum 3 years\' experience supporting Windows platforms in large enterprise environments (1,000+ systems).
• Preferably experience with MacBooks in a similar context to Windows 10/11 systems
• Proficiency with SCCM, WSUS, automated software delivery, and patch management processes.
• Strong scripting skills, including PowerShell, VBScript, SQL Reporting Services, TSQL, and WQL.
• Proficiency with Group Policy configuration, deployment and troubleshooting
• Experience with Windows File Servers, IIS, DHCP, DNS, and PCI remediation practices.
• Solid understanding of security best practices, data communication, and network/software configuration.
• Proven ability to manage vulnerability and compliance reporting with accuracy.
• Excellent interpersonal, communication, and leadership skills with ability to collaborate effectively.
• Strong customer service orientation, resilience under pressure, and capacity to meet tight deadlines.
• Industry certifications are a plus.
• Professional, confident, self-motivated, with high integrity and a sense of urgency

As well as a competitive salary, a range of Bupa benefits and flexible working/work from home arrangements, you'll be challenged and encouraged to innovate. You will partner with colleagues who are dedicated to delivering exceptional experiences. We respect and consider everyone, knowing your difference will make the difference.

• Discount on our health insurance, travel, car, home,contents,and pet insurance products as well as discounts when you attend a Bupa Dentalclinic or purchase glasses from a Bupa Optical store.
• A dedicated internal wellbeing team provides you with a range of services, such as a global resilience program, regular training opportunities on a range of wellbeing topics and access to a variety of wellbeing discounts.
• An additional well-being day each year to treat yourself.

Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental, optical, medical, hearing, and medical visa services.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity, and own story is respected and valued.