Supervisor Operations Support

Overview

Join to apply for the Supervisor Operations Support role at Fortescue.

About Us: Be part of something big. Fortescue is leading the world with our plan to decarbonise our iron ore operations, projects that harness renewable energy and the development of technology that will change our planet forever.

Our Opportunity

Location and roster details:

• Location: Hedland Operations – Port Hedland (on the traditional lands of the Kariyarra people).
• Roster: 4 days on / 3 days off – Residential in Port Hedland or FIFO ex Perth.

Be the heart of our team – bring your people skills and positivity to Fortescue. Are you a natural organiser with a warm personality and a knack for bringing people together? We're looking for a Supervisor- Support team member who thrives in a collaborative environment and is excited to play a key role in introducing Anaplan to our operations.

This role goes beyond administration – you'll be the connector between teams, the driver of smooth processes, and the go-to person who makes things happen. At Fortescue, we're passionate about building a diverse and inclusive workforce and we strongly encourage women and Aboriginal and Torres Strait Islander candidates to apply.

Key Responsibilities

• Lead & support – guide the administration team to deliver excellent support across the site
• Connect people – act as the key link with departments including People Operations, Office Management, and Information Management (SharePoint)
• Own the diary – manage complex schedules, meetings, and conference calls for our leadership team
• Plan events – arrange travel and coordinate special events such as our Values Forum and Family Day
• Support leaders – prepare meeting materials, take minutes, and follow up on actions
• Keep things running – oversee expenses, office supplies, and confidential administration tasks with care and discretion

Qualifications And Experience

• Previous leadership experience within an admin or support team
• Strong skills in SAP, Workflow, and the Microsoft Office Suite
• A high level of confidentiality, professionalism, and attention to detail
• A positive attitude, calm under pressure, and a people-first mindset
• Great communication skills with a collaborative and solutions-focused approach
• Self-motivation, initiative, and the ability to adapt quickly

Why you'll love this role

• Work in a supportive, inclusive environment where your ideas matter
• Be part of introducing Anaplan, shaping the way we work for the future
• Play a key role in connecting our teams and delivering meaningful events
• Enjoy a balanced lifestyle with a 4/3 roster and the option of FIFO or residential living in Port Hedland
• If you're a people person who loves to organise, connect, and make a real impact, we'd love to hear from you

Our Commitment

Fortescue celebrates individual strengths and team members are encouraged to bring their whole selves to work. Our global workforce drives and promotes an inclusive culture, both within our organisation and throughout the communities we interact with. Diverse backgrounds include First Nations Peoples, people with disabilities, LGBTQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics. We encourage candidates from all backgrounds to apply.

Fortescue Careers: fortescue.com/careers (internal candidates/current contractors please apply via SuccessFactors Careers Portal). For further information on how to apply please visit the Fortescue Hub. Fortescue reserves the right to close applications early should a suitable pool of candidates be identified. Fortescue will never contact you to ask for payment of any kind, whether directly or through a third party.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Mining

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