Client Funding Operations Specialist

3 days ago

Sydney, New South Wales, Australia TMGM Full time
Overview

At TMGM, we pride ourselves on delivering seamless trading experiences for our global clients. As a Client Funding Operations Specialist you will play a key role in ensuring smooth and efficient funding operations, trade settlement accuracy, and regulatory compliance. This role is ideal for a detail-oriented professional with a strong understanding of broker operations, financial reconciliation, and risk management in a fast-paced trading environment.

Key Responsibilities
  • Daily Funding Processing: Review and process client deposits, withdrawals, and internal transfers across trading platforms and payment channels.
  • Reconciliation: Perform daily reconciliation of client accounts, platform balances, and bank statements to ensure accuracy.
  • Reporting: Prepare daily and weekly financial reports, including funding summaries and account status updates.
  • Risk Monitoring: Identify and escalate unusual funding activity, trading anomalies, or operational discrepancies.
  • Case Handling: Resolve transaction issues, exceptions, and client funding queries promptly.
  • Compliance Support: Follow regulatory requirements (ASIC, CySEC, FMA, etc.) and support AML/CTF checks for all transactions.
  • Data Analysis: Collect and analyze key statistics to improve efficiency and client service.
Qualifications
  • Bachelor's degree in Business Administration, Business Management, or a related discipline.
  • Strong written and verbal communication skills, with the ability to engage effectively across all levels of the organization.
  • Fluency in English and Mandarin Chinese (both written and spoken) is required.
  • Exceptional accuracy and precision when handling data and documentation.
  • Ability to work under pressure and thrive in a fast-paced, dynamic environment.
  • Strong teamwork skills with the ability to work independently when required.
  • Patience and consistency in performing repetitive tasks while maintaining high levels of accuracy and multitasking effectively.
  • Quick to absorb and apply new knowledge, processes, and systems.
  • Proficiency in Microsoft Office Suite; advanced Excel skills will be highly regarded.
Benefits
  • Celebrate your tenure with us Receive generous milestone anniversary gifts that grow with each year of service.
  • Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
  • Prioritize your well-being Access our Flexible Spending Account (FSA) for various health and wellness needs.
  • Invest in your growth Access annual training opportunities tailored to your role.

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