Administration Officer

2 weeks ago

Blacktown, New South Wales, Australia NSW Health Full time
Deliver admin support with flexibility and initiative

 Provide professional, patient-focused assistance daily

 Manage calls, bookings, and clinic reception smoothly

Employment Type: Casual x10

Position Classification: Administration Officer Level 2

Remuneration: $32.30 - $33.37 per hour

Location: Blacktown & Mount Druitt Hospitals

Where you'll be working

Blacktown and Mount Druitt Hospitals (BMDH) operate across two campuses, providing essential healthcare services to the Western Sydney community. With over 50 years of service, we are evolving to meet growing demands and advancements in healthcare.
  • Blacktown & Mt Druitt Hospitals both offer convenient access to shopping centres, just a 10-minute walk away.
  • Parking options available: onsite parking for a small fee, all-day street parking, and proximity to train stations.
  • We embrace innovation and growth to enhance patient care and community well-being.
  • Our dedicated team strives for excellence in a dynamic and evolving healthcare environment.

What You'll Be Doing

Provide vital administrative and clerical support within WSLHD, ensuring a professional and patient-focused service across varied tasks and settings. Your responsibilities will also include:
  • Delivering high-level admin and secretarial support
  • Acting as first point of contact for patients
  • Managing data entry and records processing
  • Supporting clinic bookings and reception duties
  • Contributing to safe and efficient operations

How To Apply

Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria
  • Demonstrated administration experience with competent use of IT applications including but not limited to computerised patient administration systems and Microsoft Office Programs.
  • Excellent customer service including appropriate telephone manner and a patient-centric approach to service provision
  • Demonstrated high level of written, verbal and electronic communication skills to work well with a broad scope of patients, staff and affiliated organisations.
  • Demonstrated ability to work as part of a team to achieve quality patient/service outcomes
  • Proven ability to maintain professionalism when dealing with both clients and staff during stressful situations.
  • Demonstrated ability to follow systems and processes to support efficient and effective service delivery.
  • Demonstrated ability to use initiative and to prioritise multiple tasks with competing timeframes with exceptional organisational and communication skills.
  • Ability & willingness to work a flexible roster including varying shift times and location

Requisition ID: REQ578338

Applications Close: 22nd June 2025

Need more information ?
  • Find out more about applying for this position.
  • Review the detailed Position Descriptionfor insights into role requirements and criteria.
  • Explore theselection process,employment checks,outcomes and notifications.
  • For inquiries about the role, contact Jackie van der Hout at jackie.vanderhout@health.nsw.gov.auemail

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .

Please note: A person who is not an Australian citizen or a permanent resident is only eligible for casual employment for a period not longer than the duration of their current visa.
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