Front of House Receptionist Mercedes-Benz Brisbane Newstead 4006
9 hours ago
We are seeking a driven and hardworking Front of House Receptionist to join our team. Our Front of House plays a critical role in ensuring customers experience a luxury brand experience during their visit. You will be supported by another Receptionist, while you meet and greet clients, manage a busy switchboard and perform ad-hoc administrative tasks to support other departments.
Key Responsibilities- Efficiently handle incoming phone calls, directing inquiries as appropriate and ensuring excellent customer service at all times
- Assist and support customers in the dealership, ensuring they are attended to and have an exceptional experience
- Ensure relevant areas are kept clean and tidy and presented to an impeccable standard
- Work as part of a team to ensure coverage across the building
- Adhere to company policy and maintain confidentiality of sensitive information
- Impeccable presentation
- Experience in a dynamic and fast-paced customer service environment
- Excellent customer service and the ability to handle a variety of questions
- Strong organisational skills and willingness to follow processes and procedures
- Ability to respond and prioritise competing and urgent requests in a calm and efficient manner while maintaining high work standards and accuracy
- Ability and willingness to work autonomously and as part of a team
- Available to work Saturdays with one rostered day off during the week
- Full-time opportunity
- Fun and exciting working environment
- Maternity/Paternity Leave
- Training and ongoing support
LSH Auto Australia is the leading authorised Mercedes-Benz retail group in Australia and the exclusive sole retailer for smart automobiles. The Group operates in the capital cities of Sydney, Melbourne, and Brisbane. We are part of the world's largest Mercedes-Benz passenger vehicle dealer group with more than 340 premium retail outlets across over 120 cities worldwide.
If you feel you possess the required skills and attributes and believe you can fulfil this role, please apply below. Successful applicants will be contacted by our HR team within the next 2-3 days.
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