Administration Officer

7 days ago

Sydney, New South Wales, Australia Northern Beaches Hospital Part time
About The Role

We are seeking a highly motivated and reliable Admissions Officer to join our friendly, hard-working team. This is a part-time position with shifts from Monday to Wednesday. Shifts will rotate start times at 6am, 8am, or 10am (8 hours including breaks).

Our Bookings and Admissions team offers development opportunities and a caring environment focused on delivering high-quality, patient-centred care. You will interact with multiple stakeholders (internal and external) from various disciplines and have direct contact with patients.

The role involves checking in and admitting patients for private elective surgeries and public waitlist bookings. You will be responsible for effective and efficient patient administration activities in accordance with hospital policies.

High-standard customer service is expected, ensuring positive experiences for patients and stakeholders.

Key Skills and Attributes
  • Exceptional customer service, responding to patients and stakeholders in a timely, efficient, friendly, and courteous manner
  • Operational efficiency through accurate and timely data entry
  • Strong oral and written communication skills
  • Excellent time management, multi-tasking, and prioritisation skills
  • Understanding of medical terminology and health fund contracts
  • High level of computer literacy
  • Team player who promotes a professional and positive team culture, communicates effectively, and liaises with other departments such as front office, reception, and medical teams
Employee Benefits

Our OneHealthscope rewards program provides access to wellness benefits, discounted onsite parking at Northern Beaches Hospital, and Fitness Passport access.

  • Wellness benefits including holistic support through our Employee Assistance Program, free medical examinations, and discounted services for employees and their immediate families
  • National deals and discounts through the OneHealthscope rewards program, including travel, health insurance, and banking offers
  • Various leave options, salary packaging, additional superannuation, novated motor vehicle leasing, and airline/club memberships
About Northern Beaches Hospital

Northern Beaches Hospital offers world-class services for both public and private patients, with 486 beds, a 50-bed emergency department, ICU, state-of-the-art theatres, and excellent staff facilities. It provides a wide range of services from cardiothoracic surgery to maternity and emergency care.

The hospital offers staff opportunities to gain unique experience in a growing teaching hospital within a diverse and friendly culture.

To Apply

Please click the 'Apply' button below to access our online application form.

Our commitment to quality and safety is our highest priority. Applicants will need to provide a current (within the last 12 months) National Police check, NSW Working with Children's Check, and proof of vaccinations/immunity to specified infectious diseases prior to starting.

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