Team Leader

5 days ago

Sydney, New South Wales, Australia Flight Centre Travel Group Full time
Team Leader (Cruiseabout) - Sydney North-West

Job no: 525682
Brand: Cruiseabout
Work type: Full time
Location: New South Wales
Categories: Leisure Travel & Retail

Are you set to navigate your career to new horizons? We're currently on the lookout for an exceptional individual to help steer the ship as a Team Leader aboard our Sydney Northwest Store. Let's turn your passion for cruise holidays into an unforgettable journey with us

Key Responsibilities

  • Quoting, booking and invoicing cruise bookings and packages
  • Ensure that KPIs are met, meeting and exceed monthly sales targets
  • Support and handle walk-in, email & telephone enquiries efficiently and accurately
  • Maximise sales opportunities by upselling & cross-selling
  • Monitor and action all relevant mailboxes daily
  • Maintain accurate and comprehensive product information in order to deliver and generate sales

Who are you?

  • Proven experience working in a customer service environment and working towards sales targets
  • Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
  • GDS experience
  • Exceptional focus on details, adept problem-solving skills, and thrive under pressure
  • Ambitious, highly motivated, and proficient in organizing tasks efficiently

What you'll Enjoy:

  • Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures
  • Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide
  • Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry.
  • Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability.
  • Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills.
  • Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.
  • Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym.
  • Mental Health: Support and Employee Assistance Program for staff and family.
  • Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences.
  • Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave.
  • Sustainability at the Helm: As stewards of the seas, we're committed to sustainable practices that protect the environment for the future of cruising and tourism.
#J-18808-Ljbffr

  • Operations Team Leader

    3 hours ago

    Sydney, New South Wales, Australia Mme Team Full time

    Local Based in Brookvale- Training Provided- Positive Health ChangeIt's all aboutthe CompanyCreate a healthier working life With this Australian allied healthcare and technology company that specialises in the nationwide remote delivery of multi-disciplinary weight and lifestyle related health management products and programs, including Healthy Weight For...

  • Warehouse Team Leader

    7 hours ago

    Sydney, New South Wales, Australia Universal Business Team Full time

    The CompanyTechware is a reputable family business who renowned for their innovative and trusted range of safety equipment across Australia. Their extensive range of products are widely recognised as ground-breaking, comprehensive and of the highest quality. Their collaborative close-knit team of customer service expert's are dedicated to delivering...

  • Team Leader

    6 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    OverviewTeam Leader - Service Supervisor | Electronic Security | TownsvilleJoin to apply for the Team Leader - Service Supervisor | Electronic Security | Townsville role at Design BuildResponsibilitiesManage a team of technicians conducting service and maintenance of electronic security systemsWork on defense basesWork with a collaborative and supportive...

  • Team Leader

    7 hours ago

    Sydney, New South Wales, Australia To The Moon & Back Full time

    The _**_Behaviour Team Leader_**_ is an experienced _**_Board Certified Behaviour Analyst (BCBA)_**_. The Team Leader has direct _**_responsibility for the clinical programming_**_ for clients on their caseload, including day-to-day _**_supervision and training of behaviour therapists_**_. They are also directly responsible for _**_providing independent...

  • Team Leader

    6 days ago

    Sydney, New South Wales, Australia Design Build Full time

    Team Leader - Service Supervisor | Electronic Security | TownsvilleJoin to apply for the Team Leader - Service Supervisor | Electronic Security | Townsville role at Design BuildTeam Leader - Service Supervisor | Electronic Security | Townsville1 day ago Be among the first 25 applicantsJoin to apply for the Team Leader - Service Supervisor | Electronic...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Design Build Full time

    Team Leader - Service Supervisor | Electronic Security | TownsvilleJoin to apply for the Team Leader - Service Supervisor | Electronic Security | Townsville role at Design BuildTeam Leader - Service Supervisor | Electronic Security | Townsville1 day ago Be among the first 25 applicantsJoin to apply for the Team Leader - Service Supervisor | Electronic...

  • Team Leader

    5 hours ago

    Sydney, New South Wales, Australia beBeeMotivator Full time $100,000 - $120,000

    Job Title: Team LeaderWe are seeking a highly motivated and experienced individual to take on the role of Team Leader. This position offers the opportunity to lead a team and contribute to the success of our business.Main Responsibilities:Support and lead the team in all aspects of the business.Coach and develop your team members to ensure their success.Take...

  • Team Leader

    6 hours ago

    Sydney, New South Wales, Australia Northern Beaches Creative Gardens Full time

    Team Leader / Supervisor- Long-term employment- Competitive salaryTo start ASAPFull job descriptionNBCG - Northern Beaches Creative GardensEstablished in 1990 we have become a well-known and reputable provider of garden maintenance and landscaping services in Sydney's Northern Beaches, Lower North Shore and more recently servicing the Eastern Suburbs....

  • Team Leader

    5 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $75,000 - $95,000

    Concession Supervisor RoleWe are seeking a highly motivated and experienced leader to drive engagement, build a high-performing team culture, and deliver exceptional customer service within our concession pad.About the RoleThe successful candidate will be responsible for creating a memorable and seamless experience for customers, empowering the team through...

  • Team Leader

    5 days ago

    Sydney, New South Wales, Australia beBeeLeader Full time $50,000 - $80,000

    Job OpportunityElevate your career by taking on a leadership role as an Assistant Store Manager. This is a dynamic position that offers growth opportunities and the chance to develop a new team.About the RoleThis is a key opportunity to nurture a team from day one and make a meaningful connection with our local community.You will work alongside senior...