Systems Administration
4 weeks ago
At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it – because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We’re proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of ‘Be Good to People’.
Why work for Aussie?
We are Australian operated, local from the ground up and now ranking the 5th largest telco in Australia. We’re fast growing and not slowing down
Our fantastic culture lives and breathes our values:
Don't be ordinary, be awesome
Think BIG
No bullsh*t
Be good to people
Have fun
Don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine. We are one in only thirteen 5-star Employers of Choice and on top of this, Aussie is one of only four 5-star employers in its size category (500+).
And not only do we care for our people, but we also support our community through sponsorships, staff-led fundraising programs, corporate donations, generous community service leave for our staff, relief for disaster-affected customers, and much more which can be found here.
About the role
We are looking to hire a self-motivated, customer focused Systems Administrator to join our Corporate IT team. The successful candidate will be the primary interface with our corporate staff, working as part of a close-knit team. You will be responsible for the support of customer infrastructure, systems and applications, and would have exposure to a range of technologies including those from Microsoft, Cisco and VMware.
We believe strongly in ongoing professional development through both mentoring and technical certification, and you would be encouraged and supported to improve your skill set and progress your career within Aussie Broadband.
This would be an ideal opportunity for a Systems Administrator looking for greater technical challenges and career progression in a friendly, relaxed but professional company.
Let’s talk about you
5+ years previous experience in a Systems Administration, Systems Engineer, or similar role
Degree/diploma or equivalent experience, including Microsoft certification
A broad and demonstrable knowledge of Microsoft technologies and System Administration.
A passion and drive for continuous learning and self-improvement coupled with the ability to quickly gain an understanding and competency in new technologies.
Attention to detail
Excellent personal organisation and time management skills
Outstanding written and verbal communication skills
Be able to work independently and as part of a team
Be able to learn quickly and adapt to changing situations
Experience with Microsoft Application Servers (eg SQL, Exchange)
Experience with Remote Desktop Services/Terminal Services
Experience with virtualisation technologies including VMware and Hyper-V
Experience with cloud services including Office 365 and Azure
How will you support our “Why?”
Provide technical monitoring and management of corporate infrastructure to ensure they continually meet the defined performance, reliability, functionality and security requirements agreed with the business.
Engage with other ABB technical and operational teams where required to ensure a world-class customer experience.
Investigate and resolve anomalies and incidents escalated by the technical support teams, monitoring systems or identified during daily, weekly, monthly management and implement service requests within a defined SLA framework.
Escalate incidents to the relevant team leader, manager, carrier or third-party vendor in a timely manner.
Coordinate, follow up and manage escalated incidents affecting ABB services including the escalation of vendor faults once they have breached their outlined SLA’s.
As required, oversee or lead the analysis, design, documentation, planning, deployment and testing of complex adds, moves or changes for the business.
Assist with defining, prioritising, coordinating and executing ABB Corporate IT projects and ensure they are completed in a timely manner.
Identify and implement automation of regular tasks to improve efficiency of the team and increase the reliability, performance and functionality of customer solutions.
If you’re after a tribe of innovative storytellers, apply directly or get in touch today with our fantastic team at careers@team.aussiebroadband.com.au
If you feel don’t meet all the requirements for this role, we’d love you to still consider applying. We are unconventional in many ways, and we like to think outside the box with the people we hire.
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