Community And Engagement Officer

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Home Instead helps with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients' needs and are committed to addressing the individual and national challenges of Australia's ageing population. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world.

In Australia, at Home Instead, our national network of offices is committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it's personal.

About this opportunity:

Home Instead Bondi Junction is seeking a Community and Engagement Officer for a sales and events focused role to engage and retain both new and existing clients. This role will have a focus on implementing key elements of our Engagement Plan. This will involve building new referral sources and enhancing existing relationships to strengthen the Home Instead brand, ensuring we are recognized as a trusted resource in the local community. The main goal of this role will be to promote Home Instead services and events to drive business growth.

If you're passionate about fostering connections and contributing to our mission, we'd love to hear from you

  • Birthday Day Off
  • A fun and supportive team
  • A rewarding career where you can make a positive difference in the lives of seniors and their families.

Key Responsibilities:

  • Develop and implement strategies to engage new and existing clients, fostering strong relationships.
  • Identify and cultivate new referral sources while enhancing relationships with current partners.
  • Actively participate in community events to promote Home Instead services and build brand awareness.
  • Create and execute retention plans to ensure client satisfaction and loyalty.
  • Develop engaging and informative content for various social media platforms that promotes Home Instead services and community events.
  • Maintain accurate records of all referral providers, ensuring notes from interactions and records of networking and engagement activities are updated.

About you:

  • Experience in sales or business development is highly desirable.
  • Experience in aged care, medical or charitable organizations is highly desirable.
  • Strong understanding of consultative sales techniques and the ability to promote services effectively.
  • Strong organizational skills to manage multiple projects and the ability to manage your own day.
  • A natural talent for building and maintaining positive relationships with clients and referral sources.
  • Must have a valid open Australian driver's license.

Applicants must have full working rights in Australia.

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