Community Engagement Officer

3 weeks ago

Sydney, New South Wales, Australia Transgrid Full time
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Community Engagement Officer | 2-year fixed term contract

- High performing, diverse, inclusive, and supportive organisation
- Proudly making a difference with the transition to renewable energy
- Role can be in Sydney, Eastern Creek, Wagga Wagga, Newcastle

About Us

Transgrid is leading the transition to Australia's clean energy future. The traditional coal system is nearing the end of its life, to be replaced by wind and solar generation. As we re-wire the network to enable the transition to renewables, we continue to deliver safe and reliable electricity to millions through a growing transmission network which traverses properties owned by approximately 17,000 landowners.

The Opportunity

In your new role, you will manage enquiries, complaints, and commitments across multiple communication channels. Your responsibilities will include recording, reviewing, and triaging cases to ensure they are efficiently directed to the appropriate teams for resolution.

With your strong communication skills, you will coordinate clear and professional responses for diverse audiences, draft correspondence that articulates Transgrid's position, and prepare communications to inform landowners about planned works, keeping stakeholders well-informed and engaged.

Our ideal candidate is highly skilled in time management, record-keeping, public relations, and negotiation. They excel in clear and effective communication and are adept at engaging with the community, internal subject matter experts, and external stakeholder organisations.

About You:

- Tertiary qualifications in Communications, Public Relations, Community Engagement OR professional experience in a related community or public-facing role.
- Excellent verbal and written communication skills, negotiation skills and diplomacy
- Proven ability to effectively communicate with a broad spectrum of people including landowners, members of the public, advocacy groups and government officers.
- Proven ability to establish and maintain effective working relationships.
- Accreditation in IAP2 practices and holding an Australian driver's licence is desirable.

Recognition & Reward

In return for your hard work we have numerous benefits and initiatives to support you personally and professionally including but not limited to private health insurance discount, motor vehicle lease plan, career development support, study assistance program and workplace flexibility.

Continue to make it happen for your career, and for the millions of Australians who rely on our services every day.

Applications close: Wednesday 8 January 2025.

Our vacancy close dates may be subject to change, we will assess applications as they are received. We do not accept agency introductions as Transgrid operates a direct sourcing model.

Transgrid is committed to Health and Safety, the Environment, Equal Employment Opportunity, Diversity and Ethical Practices. All applicants are expected to demonstrate an understanding of and commitment to these areas.

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