Sales Enablement Operations Manager

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FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.

We are seeking a detail-oriented, proactive Sales Enablement Operations Specialist to drive the optimization, planning, and execution of sales enablement assets, strategies, and distribution. In this multi-faceted role, you will audit, structure, and streamline our digital sales content repository (Kapost, SharePoint, etc.), and collaborate cross-functionally with Marketing, Product, and Sales teams to create impactful, value-driven sales assets that empower our Sales organization to achieve their revenue goals.

Location: Austin | Boston | Charlotte, NC | Chicago | New York City | Norwalk, CT | Youngstown, OH | London, UK

Working Environment: Hybrid

• Conduct thorough audits and analysis of existing sales enablement assets, assessing organization, usage, and relevance. Develop and present recommended cleanup and optimization strategies to improve discoverability and accessibility.
• Own and maintain content repositories and communication channels (e.g., Kapost, SharePoint), ensuring content is consistently up-to-date, accurately categorized, and aligned with brand and go-to-market strategies.
• Collaborate with Sales, Marketing, Client Success, and other stakeholders to plan, create, and distribute high-impact sales assets (presentations, webinars, guides, FAQs, email templates, etc.).
• Gather and incorporate stakeholder feedback to drive constant improvement in enablement initiatives and asset management processes.
• Support and execute product launches and sales enablement strategies designed to engage target audiences and drive pipeline and revenue-generating activities.
• Lead meetings, reporting, and communications with business stakeholders and external partners, providing insights and recommendations based on data analysis and feedback.

• Bachelor's degree with 10+ years of experience in sales enablement, operations, sales support, marketing, or a related revenue-facing field.
• Proven expertise managing and optimizing digital asset libraries and content repositories such as Kapost, Bynder, Salesforce, and SharePoint.
• Strong analytical skills to efficiently assess quality, usage, and impact of enablement assets.
• Exceptional written and verbal communication skills, with the ability to present findings, translate product information into value-driven materials, and influence senior stakeholders.
• Demonstrated ability to work both independently and collaboratively across cross-functional, matrixed teams.
• Deep understanding of the sales cycle and sales enablement best practices; financial industry experience is a plus.
• Proficiency in Microsoft Office Suite, Kapost and third-party Sales Enablement Solutions.

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being, including health, life, and disability insurance, retirement savings plans, an employee stock purchase program, paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations to support work-life harmony.
• A global community dedicated to volunteerism and sustainability, where collaboration is encouraged and individuality drives solutions.
• Career progression planning with dedicated time for learning and development.
• Business Resource Groups open to all employees for connection, growth, and belonging.

Salary: The budgeted salary range for this role in New York City and the state of Connecticut is $115,000 - $140,000. All applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Company Overview: FactSet delivers financial data, analytics, and open technology to thousands of clients globally. As a member of the S&P 500, we are committed to sustainable growth and have been recognized for workplace excellence.

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