Retail: Full Time Customer Service

2 weeks ago

Perth, Western Australia Telstra Full time
Overview

Telstra is hiring We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

Our South Hedland store is hiring a Retail Consultant to join the team on a full-time basis. Working in a Telstra Retail Store is an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It's a target-driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected — faster, better, smarter.

What you'll do
  • Provide consultative service and solutions to customers, showcasing knowledge of the latest tech and gadgets.
  • Contribute to a high-performing team in a fast-paced retail environment.
  • Support customers to get connected quickly and effectively, helping them choose the right products and services.
About you
  • You're able to easily build a connection with a variety of new and existing customers.
  • You can quickly develop customised solutions for customers.
  • You have a drive to reach (and exceed) sales targets and KPIs.
  • You're hungry to learn and grow within the role (and beyond).
  • You have experience in a customer-facing role.
  • You enjoy a busy retail environment and can manage multiple tasks while delivering excellent customer service.
What we offer
  • Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running.
  • 30% off Telstra services.
  • Continuous training from management to enhance skills and growth.
  • Exclusive discounts across 240 brands and partners.
  • 16 weeks paid parental leave for primary and secondary carers.
How to apply

After you submit your application, our next step is an assessment supported by our partner, HireVue. Please watch for their email to move things along.

We work flexibly at Telstra. You can share your pronouns and any reasonable adjustments needed to participate equitably during the recruitment process.


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