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3 weeks ago
Technical Support Analyst – Sydney (Global Consultancy). A global consultancy is seeking a Technical Support Analyst to join its Sydney office. In this stand-alone role, you'll support around 60 local users while being part of a global IT team serving over 700 staff worldwide. The position offers autonomy in managing local IT operations, plus the opportunity to contribute to global projects and system improvements.
Key Responsibilities- Deliver Level 1 & 2 support to PC and Mac users
- Manage onboarding, offboarding, and the full IT lifecycle for employees
- Administer Microsoft 365 services (Entra ID, Exchange Online)
- Configure and deploy devices using Intune, Ninja, and JAMF
- Monitor and maintain IT infrastructure, servers, and system health
- Oversee hardware repairs and manage IT asset inventory
- Support IT project rollouts in collaboration with the global IT team
- Maintain accurate IT documentation and knowledge base
- Troubleshoot issues across hardware, software, and networks
- 2–4 years of hands-on IT support experience, ideally in a global environment
- Strong Windows 11 expertise; MacOS experience a plus
- Familiarity with enterprise ticketing systems and Office 365 Admin Portal (Active Directory desirable)
- Knowledge of Hyper-V, Azure Virtual Machines, and networking fundamentals
- Understanding of endpoint protection tools (e.g., Windows Defender)
- Strong communication and interpersonal skills with a customer-focused mindset
- Ability to explain technical concepts clearly and support the rollout of new IT solutions
- Reliable, approachable, and discreet when handling sensitive information
Call or email: /
Details- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Staffing and Recruiting
- Location: Sydney, New South Wales, Australia
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Sydney, New South Wales, Australia Zone IT Solutions Full timeOverviewWe are looking for a Data Analyst based in Sydney with experience in data visualization tools such as Power BI, Tableau, or Streamlit. You will analyze data trends, generate reports, and provide insights that drive strategic decision-making. We are seeking an analytical thinker with a passion for data to help our clients succeed.Base pay...
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Data Analyst
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Sydney, New South Wales, Australia Zone IT Solutions Full timeOverview We are looking for a Data Analyst based in Sydney with experience in data visualization tools such as Power BI, Tableau, or Streamlit. you will analyze data trends, generate reports, and provide insights that drive strategic decision-making. We are seeking an analytical thinker with a passion for data to help our clients succeed. ...
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