Client Services Manager

2 weeks ago

Perth, Western Australia Val Morgan Group Full time
Who Are We? Val Morgan Group is a multi-platform media company that extends across Australia and New Zealand. With a network of screens across Cinema, Digital and Out-of-Home, we deliver unique advertising opportunities that give brands the attention they deserve. Through the very best screens, world-class technology and the greatest content on the planet, Val Morgan Group are the market leaders in delivering audience attention and consumer engagement. The OpportunityWe're looking for a motivated and detail-oriented Client Services Manager to join our Sales team in Perth on a parental leave contract. This is a key support role that ensures smooth operations, seamless campaign execution, and an exceptional client experience — helping our sales team to shine. What You'll Be DoingAs our new Client Services Manager, you'll:
  • Be the operational engine behind the sales team — from bookings and contracts to post-campaign reporting
  • Support client renewals and help drive revenue growth
  • Manage incoming leads and assist the team in converting them
  • Keep our CRM (HubSpot) and reporting accurate and up to date
  • Liaise with finance and clients on campaign payments and reconciliation
  • Oversee production deadlines and ad material delivery
  • Be the go-to for office operations and team event planning
What We're Looking For
  • Strong admin, coordination or operations experience
  • Excellent communication skills and a love of detail
  • Proactive, solutions-focused, and eager to learn
  • Skilled in Microsoft Office (Excel, Word, PowerPoint), with experience using CRMs — bonus if you've used HubSpot or Photoshop
  • A passion for media, advertising, or movies is a big plus
Benefits & Culture: Val Morgan has been making messages memorable since 1894 Movies will always be the topic of conversation as we help brands align with the world's biggest titles that influence iconic cultural moments. Not only will you be working for a company that deliver blockbuster results, you will also be a part of a fun, passionate, and supportive team. But wait, there's more:
  • Flexible working structure to accommodate for work-life balance
  • Sleep in or finish early on your birthday
  • 50c movie tickets and amazing corporate discounts across retail, healthcare, and banking
  • Work with a company who strives for a sustainable future
  • Wellbeing & safety support - Sonder access for you and your family
  • Learn from the best Career progression and training opportunities
  • Exciting social events and networking opportunities
Think you're up for it: If you would like to join a cohesive and creative team who are passionate about what they do and have a whole lot of fun along the way, then apply now While we look at your application, get to know us through our various social media channels.
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