Field Service Technician

Field Service Technician - UPS & Data Center

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Field Service Technician - UPS & Data Center

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Vertiv is seeking to add a Field Service Technician - Power to our high performing team

Who we are:

Nearly all aspects of our lives involve the use of technology. It's how we work, play & do anything in between. This connectivity or use of data is built into the very fabric of our society. It's vital to human progress.

Vertiv believes there's a better way to meet this accelerating demand for data - one driven by passion & innovation.

As industry experts & Architects of Continuity, we collaborate with our customers to envision & build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, & services, to ensure our customers' vital applications run continuously, perform optimally & scale with business needs.

Why Join Vertiv?

• Meaningful & Fulfilling Work
• Inspiring & Caring Leaders in the industry
• Recharge Your Potential
• Insurance & Leave Benefits

Salary & Perks:

• Base + Super + Bonus + Car & Tools + Overtime
• Office in Port Melbourne
• Own your day Out on the road visting Customers

Key Responsibilities

• Ensure that service reports, expense claims and any other reports required by Management are completed and submitted by the due date.
• Time Sheets must be filled out correctly (ie, accurately record of hours worked, and all call out and response times) and submitted to the Service Supervisor - Power by the due date each week. A Doctor's Certificate must be supplied for any more than two days absence from work due to illness/injury.
• Field Service Reports are to be completed for every service call made. These reports MUST also be signed by the customer whether the work is chargeable or not. All items used on a job, whether Liebert spares or consumables must be detailed on the FSR.
• Carry out commissioning, service contract maintenance and after hours service commitments in a professional, efficient manner, and achieve a high level of service to our clients within the restraints of time, expense and profitability.
• Maintain proper levels of relationships between the Company and our customers, by ensuring all complaints are reported promptly so that remedial action can be taken.
• Ensure that a level of competence is maintained to adequately handle the degree of technology required by application to training available and personal updating.
• At all times ensure that your Company vehicle, personal dress and appearance are presentable within the restraints of the work to be carried out, the Company policy is well understood and that Company business is carried out in an efficient and professional manner.
• Spare Parts Van stock requisitions must be filled out when stock is required to maintain accurate records of stock in service vans and store.
• To be aware at all times of both Sales & Service opportunities for the Company, and to report any such opportunities to Management.
• To ensure that the Sales Department is made aware of all new sales opportunities and prospects, and to work closely with them in achieving this business.
• Comply with all Work, Health & Safety, Environment and Quality obligations
• Actively promote safety in the workplace

Requirements:

• Electrical/Electronics Trade Certificate (ideally)
• Relevant State-based Electrical Licence (A Grade License)
• Commercial acumen
• Technical knowledge in data centres, telecom, commercial & industrial or similar industries
• Proven track record within the power industry as a service technician

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionEngineering, Other, and Quality Assurance
• IndustriesElectrical Equipment Manufacturing

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