Customer Service and Optical Assistant

3 weeks ago

Wollongong City Council, Australia Illawarra Mercury Full time

Join us to apply for the Customer Service and Optical Assistant role at Illawarra Mercury.

Oscar Wylee is a leading optometry company with 130+ stores across Australia, New Zealand, and Canada, employing over 1000 staff worldwide. We are committed to delivering exceptional patient care and offering affordable, fashionable eyewear.

We are a passionate, solutions-oriented team dedicated to making a positive community impact. Our in-house designers are inspired by global fashion trends, bringing stylish products directly from manufacturers to our customers.

About The Role

As an Optical Assistant, you will receive comprehensive training and ongoing support from our team, embarking on a rewarding career path.

  • Achieve Sales Goals: Engage with customers to identify needs and provide excellent service, aiming to exceed sales targets.
  • Provide Expert Advice: Use your training to recommend eyewear styles.
  • Create a Positive Environment: Bring energy to the store, making each customer visit enjoyable.
  • Support Teamwork: Assist colleagues to foster a harmonious work environment.
  • Enhance Brand Visibility: Take proactive steps to promote our brand.
About The Person

This role is ideal for someone interested in healthcare experience within a retail setting. Candidates should have:

  • Retail experience in a fast-paced environment.
  • Excellent communication and listening skills.
  • A motivated, positive attitude.
  • Ability to connect with people empathetically.
  • A passion for delivering outstanding customer service.
  • Availability for late evenings and weekends.

If you're interested in joining a growing global optometry network, please apply. We look forward to reviewing your application.

Note: Due to high application volumes, we can only respond to shortlisted candidates. Applying will also add you to our talent community for future opportunities with Oscar Wylee.

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