Product Tech Lead

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About the Role

The Technical Lead is responsible for all technical aspects of product development, guiding the engineering team, setting technical standards, ensuring the product is built using best practices, and that the technical solutions deliver the expected value. The Technical Lead works alongside the Product Manager and Product Designer to ensure all product requirements are understood, documented and incorporated, including customer, business and technical needs, providing technical insights, and contributing to the development of the product feature roadmap and assessment of product features.

• Works closely with the product manager and product designers to develop the product vision, ensuring feasibility and alignment to the technical capabilities of the product team
• Translates the prioritised initiatives into a detailed technical roadmap to guide the engineering team in prioritising their work
• Leads engineering team while serving as the connection to non-technical roles to ensure alignment between technical and business objectives. Provides clear and realistic updates on technical progress and timelines
• Leads engineers and other technical roles with coaching and professional development to deliver high quality and compliant products efficiently
• Documents technical requirements and ensures user stories have the right level of technical detail for engineers to build the desired solution
• Guides product development from an engineering standpoint through to deployment. Collaborates with release teams to launch product initiatives
• Leverages deep understanding of product vision to propose and incorporate innovative technical solutions. Collaborates with Engineering Practices to evolve engineering practices to support the product's future direction
• Contributes to concept design / wireframes, proof of concepts, OKR development, scorecard
• Responsible for pilot design, scope and build and initiative development
• Estimate development effort, meet deadlines, deliver high-quality code, and respond to user support requests
• Contribute to development and maintenance of support strategies, operational standard procedures, performance strategies, and configuration practices to support consistency of practice
• Balance competing customer, business and technical demands to ensure agreed deliverables are achieved in a complex environment
• Collaborate with platform, release teams and other specialists to achieve the best outcomes while driving change within the organisation

• 5+ years leading technical development within digital product and/or agile teams
• 3+ years leading multi-disciplined software development engineering teams
• Exposure to Cloud platforms such as AWS, including knowledge of cloud architecture on Serverless and Containerisation
• Relevant Product and Agile qualifications/accreditations and training
• Leading technical development in product teams
• Solution Design

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people's development so NSW can thrive.

Our purpose is to care for the people of New South Wales, building confidence and trust so our communities can thrive. icare NSW is the agency of insurance and care for NSW. We value safety, integrity and customer focus in delivering services.

• icare operates a direct sourcing model so no agency introductions will be accepted
• We are a CircleBack Initiative Employer - we commit to respond to every applicant
• A talent pool may be created through this recruitment process

If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.

• Mid-Senior level

• Full-time

• Information Technology

• Insurance