Site Management

4 weeks ago

Ballarat, Victoria, Australia Ingenia Holidays Full time
Site Management - Relief Cook / Community Manager - Ingenia Sovereign

Sebastopol VIC 3356, Australia

Posted Thursday 21 August 2025 at 2:00 pm

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.

Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

Be Part of Something Special at Ingenia Gardens Sovereign

At Ingenia Gardens Sovereign, we're all about creating a warm, welcoming community for independent seniors. Set in beautifully maintained gardens and close to everything residents need, our community is a place where people feel at home, and you can help make that happen. If you're passionate about people and love making a real difference every day, we'd love to hear from you

About The Role

We are currently hiring a Relief Community Manager / Relief Cook. This dual role supports both community operations and kitchen duties as needed. You'll help manage day-to-day park operations, resident satisfaction, and compliance, while also stepping in to prepare meals and maintain kitchen standards during staff leave or busy periods.

Key Responsibilities

  • Community Operations: Oversee day-to-day management of the community, ensuring high standards in cleanliness, maintenance, resident satisfaction, and occupancy.
  • Kitchen & Catering: Prepare and serve quality meals, manage stock and food safety, and maintain a clean, compliant kitchen and dining area.
  • Resident Engagement: Foster a welcoming environment, support social activities, and build positive relationships with residents while respecting their privacy.
  • Team Leadership: Lead and support staff, provide feedback, manage rosters, and ensure contractors meet service expectations.
  • Administration & Compliance: Handle tenancy paperwork, maintain accurate records, and ensure adherence to legislation, policies, and safety standards.
  • Health & Safety: Conduct daily site audits, manage risks, and ensure safe use of chemicals and equipment in line with WHS and food safety requirements.

About You

  • Current First Aid Certificate, Food Safety Supervisor Certificate (or willingness to obtain), and a valid 'C' class driver's licence
  • Proven ability to manage staff, give constructive feedback, and communicate effectively with residents and stakeholders.
  • Strong decision-making skills, ability to respond to emergencies, and a proactive approach to resolving issues.
  • Passion for cooking in volume, understanding of HACCP and food safety standards, and commitment to delivering high-quality meals.
  • Self-motivated, well-presented, able to work unsupervised, and collaborate positively with the broader team.
  • Comfortable with lifting, bending, standing for long periods, and using kitchen and cleaning equipment safely with PPE.
Culture and Benefits

In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.

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