Product Owner

Digital Product Owner

• 12 month max term
• Sydney
• Deliver digital solutions and drive market-leading customer experiences across Westpac's multi-branded digital ecosystem

How will I help?

As a Digital Product Owner, you will work within our Consumer Digital Office, collaborating with Technology partners and stakeholders across the Westpac Group. Your role will be to define, lead, and execute digital solutions that deliver exceptional customer experiences across our multi-branded digital ecosystem—including websites, banking apps, and digital communication channels.

Key Responsibilities:

• Take accountability and product ownership in a scrum team, including gathering requirements, defining epics and detailed user stories with complete acceptance criteria, conducting user acceptance testing, and setting sprint goals and prioritisation.
• Deliver projects and initiatives to plan and budget with minimal defects.
• Facilitate requirements-gathering workshops, engage with feature teams, and participate in high-level development and design estimates.
• Support, consult, and provide training for content owners and digital producers managing content-managed experiences.
• Advocate for and raise awareness of existing content-managed capabilities to ensure proper utilisation and realisation of their benefits.
• Work closely with architects and tech leads to ensure alignment with industry standards, governance models, and enterprise solutions.
• Contribute to delivering strategic content management solutions with clear cost/benefit analysis.
• Identify opportunities for enhancing business processes by better leveraging digital technologies.

What do I need?

Skills & Experience Required:

• Passion for digital and delivering exceptional cross-channel experiences.
• Strategic and thought leadership in product ownership with strong problem-solving skills and the ability to challenge and resolve complex issues.
• Proven track record in delivering and driving digital capability adoption.
• Demonstrated ability to collaborate and foster teamwork across organisational boundaries.
• Ability to navigate ambiguity and maintain flexibility and resilience in a fast-changing environment.
• Strong negotiation and influencing skills to manage diverse stakeholder expectations effectively.
• Ability to prioritise competing demands and deadlines through various development stages using Agile delivery methodologies.
• Self-motivated and driven with a commitment to continuous learning and skill development.
• Strong hands-on experience with content management systems (Adobe Experience Manager (AEM) experience is highly desirable).

Experience Required:

• 2+ years in a digital production, digital product owner, or equivalent role.
• 2+ years of hands-on experience with content management tools (Adobe Experience Manager (AEM) preferred – mid to advanced level).
• High proficiency in using Confluence and JIRA tools.
• Sound understanding of HTML, JSON, CSS, and APIs.

How do I apply?

Start here. Just click on the APPLY or APPLY NOW button.

At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.

We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disabilities, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disabilities and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au.