Global Account Manager

WORK180 Perth, Western Australia, Australia

Global Account Manager

WORK180 Perth, Western Australia, Australia

Location: Fully remote role based in Perth, WA (some client travel required)

Job Type: Full-Time or Part-Time

Hours: Availability to work 12:00 PM–8:30 PM AWST at least 3 days a week to accommodate UK clients

Why WORK180?

• Join us on our mission to give every woman the power of informed choice when making career decisions.
• In an industry defined by good intentions, we drive measurable, actionable change.
• Fully remote role, working a nine-day fortnight at full pay (every second Friday is a paid day off)

At WORK180 we understand that everyone's journey is different, and we embrace and celebrate differences. We also recognise that historically, not all persons have had equal opportunity to develop or gain the experience required for this role. We encourage you to apply even if you feel that you do not meet ALL the requirements listed.

Please let us know if we can make any adjustments to accommodate your needs during the recruitment process.

What we do

If you're as passionate about gender equity as we are and want to play an active role in tackling this global challenge, then WORK180 could be your next great career move.

We shine a spotlight on workplace policies, benefits, and initiatives so that all women can make more informed decisions about where they choose to work - whilst also providing solutions that help employers improve their workplace practices to attract and retain more women. We connect these employers with a global community of women from all backgrounds who want to feel informed, understood, respected, and empowered in their career choices.

We currently operate in Australia, the UK and US. We count EY, Atlassian, AMEX, CSIRO, PepsiCo, David Jones, and nbn as a few of our Endorsed Employers driving social change.

The impact you will make

As a WORK180 Account Manager, you will help WORK180-Endorsed Employers achieve their strategic gender equality goals and support them in becoming progressive workplaces. You will work as part of a team with other Account Managers and Diversity, Equity, and Inclusion (DEI) Advisors to drive social impact through exceptional client relations.

• You will maintain and grow client relationships, manage renewals, and identify suitable partnership packages.
• You will deliver inspiring and educational presentations to clients, inform them of new products, and keep them informed about any developments in DEI.
• We all work remotely, but you will make the most of opportunities to visit clients in person to help build relationships, influence, and host regional DEI events for Endorsed Employers to attend.
• This role will cover clients in Australia and the UK, so you will need to be able to work some early evenings (no later than 8:30pm) to accommodate UK clients. You will be able to work flexibly across the week to make this work for you.

On day one, you will have

As a growing business with an eye on making a global impact, we are looking for people who can bring diverse perspectives and experience, a passion for what they do and a willingness to work hard to deliver our mission.

While we are flexible in our approach and offer training for all our roles, we would like to set you up for success. To do so, it is important that you have the following skills:

• Proven experience in key account management (HR or DEI experience is a plus)
• We are looking for an experienced Account Manager who wants to double down on their experience to date and take their career to the next level. Experience working with HR professionals or an interest in the DEI space would be a bonus.
• You will feel comfortable presenting to senior stakeholders and will be an advocate for WORK180 and the value we can bring to Endorsed Employers.
• Highly developed planning and organisational skills
• You will be responsible for managing your own time and your own portfolio. You will be expected to problem-solve with your clients and deliver results to help them achieve their strategic goals.
• Outstanding interpersonal skills and confidence in presenting complex information in a simple manner
• Whether with new or existing clients or the wider business, you will be able to clearly articulate why organisations need WORK180 and why focusing on DEI is key to their success.
• Proven experience in renewing & upgrading contracts
• You will be prepared for renewal time with your clients and be able to present data and offer solutions that demonstrate the value of the WORK180 partnership now and in the future.
• Eligible to work in Australia (Australian citizen or permanent resident)

Benefits

• 9-day fortnight at full pay (26 extra days off a year in addition to annual leave)
• Fully remote team
• Gender neutral 8 weeks paid parental leave
• Monthly state-based lunches (company-funded)
• Employee share scheme - granted on passing probation
• Employee Assistance Program
• Formalized personal growth planning process

Create a WORK180 account to experience our platform and check out the full list of staff benefits & policies at:

The process

We acknowledge that the recruitment process can be stressful and we aim to alleviate the stress of this by being transparent about our process. Below are the steps for our recruitment process:

• Review of applications and screening.
• Communication of screening outcomes to candidates.
• First virtual interviews with our Chief of Staff, Stacey Quilton.
• Second interviews include a role-specific task with the Hiring Managers, Chrissy Wakelin & Valeria Ignatieva.
• Final Topgrading Interview with the CEO, to deep dive into your full background and experience.
• Reference checks, offers & contracts.

If we're not able to take you forward at any stage in the process, we'll let you know and are happy to provide feedback upon request to help you in your job search.

Next steps

Sound like your type of job? Apply now at the link below. Our application process requires the following:

• A current resume or curriculum vitae
• Why this role is the right fit for you
• Your previous Account Manager KPI's and how you performed against them

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries: Human Resources Services

Referrals increase your chances of interviewing at WORK180 by 2x

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