
Solar Technical Service Engineer
3 weeks ago
Looking for an experienced and energetic professional to join a fast-growing and diverse team focused on providing better Smart Energy solutions to our customers. The candidate should be self-driven, responsible, a quick learner and a problem solver.
In this role you will- Inverter installation instruction and maintenance training.
- Answer consulting phone calls and reply to customer support emails.
- Remote or onsite inverter troubleshooting; inverter replacement, defect inverter troubleshooting and site visits when needed.
- Collect clear after-sales support cases data and report to the leader.
- Other tasks as assigned by the team leader.
- Have knowledge of String Inverter, Hybrid Inverter and Utility Based Projects (adding advantage).
- Responsible for after-sales support activities in the particular region.
- Bachelor-level or above in Electronics and Electrical or related majors.
- Self-motivated with a minimum of 3 years of related experience in the solar industry.
- Energetic professional who may travel 50% or more per year.
- Good communication skills with fluent English.
Shenzhen SOFARSOLAR Co., LTD., founded in 2013, is a high-tech enterprise integrating R&D, manufacturing, sales and marketing. Our core products include grid-tied inverters (1kW-255KW), hybrid inverters (3-20KW), and multiple green power storage solutions. We operate three R&D centers in Shanghai, Shenzhen and Wuhan and two major manufacturing bases. Our PV/storage products are sold in more than 80 regions worldwide.
Rewards- The TOP 5 string inverter for the Chinese enterprise brand
- Chinese Distributed Photovoltaic Outstanding Contribution Enterprise
- The world's leading energy storage system solutions provider
- The "TOP Brand PV Inverter" issued by EUPD in multiple countries
- Entry level
- Internship
- Engineering and Information Technology
- Renewable Energy
- Semiconductor Manufacturing
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