Embedded Linux Field Engineer

Embedded Linux Field Engineer (Mandarin speaking)

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives in cloud, data science, AI, engineering, and IoT. Our customers include global cloud and silicon providers and industry leaders across sectors. Canonical operates with global distributed collaboration, with 1200+ colleagues in 75+ countries and few office-based roles. Teams meet two to four times yearly in person in locations around the world to align on strategy and execution. The company is founder-led, profitable, and growing.

We are hiring a Mandarin Speaking Embedded Linux Field Engineer for Devices/IoT to expand our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, Telco, and Consumer Electronics. We seek candidates who are accomplished Linux professionals with deep knowledge of the OS plumbing, distribution packaging, software design, system debugging, and bringing customer ideas to life. This may be a uniquely exciting opportunity for you if you fit this profile.

The server edition of Ubuntu is widely used in connected devices and industrial PCs. Our edition for IoT, Ubuntu Core, represents state-of-the-art security and resilience for high-end appliances and equipment. Our customers include global brands in consumer and industrial electronics, automotive, and robotics. We continue to expand our offerings to enhance security, management, and developer experience for small Linux environments and devices. We recently added real-time Linux capability and are pursuing certifications for these offerings. Together, this portfolio is Linux reinvented for optimal reliability, security, developer productivity and footprint.

This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience with low-level Linux boot, BIOS, firmware, and embedded software development methodologies. They enjoy pace of change and diverse client engagements with driven technology entrepreneurs. They are competitive, business-focused technologists at heart, and are dedicated team players who take pride in team and company wins.

We often say that our field engineers have the 'hardest job' because customers may ask about any aspect of our solutions and expect thoughtful, well-informed answers. We aim to do the best thing for partners and customers, and field engineers are trusted to ensure that commitment.

Location: This role will be based remotely in the APAC region, with exceptions for locations where we have an office (e.g., Taipei and Beijing).

Your day-to-day

• Engage customers during presales to gather requirements and explain our technology
• Elaborate solutions to propose to prospective clients
• Participate in the delivery of select projects related to Embedded Linux
• Convey market requirements to key stakeholders and contribute to development or refinement of generic solutions to unlock market potential
• Be both a customer advocate and a trusted advisor to Canonical

What we are looking for in you

• Fluent in Mandarin and willing to travel to China regularly
• Bachelors degree in Computer Science or a related technical field
• Extensive Linux experience, Debian or Ubuntu preferred
• Distribution/Packaging experience (deb, rpm, …)
• Solid embedded Linux experience (Yocto, Buildroot, …)
• Fluency in at least one of Golang, Python, C, C++, or Rust
• Professional written and spoken English in addition to the local language
• Excellent communication and presentation skills
• Result-oriented, ability to multi-task
• Personal drive to meet commitments
• Humble learner and quick study
• Willingness to travel up to 30% of the time for customer meetings, company events, and conferences

Additional skills that you might also bring

• Experience with customer engagements is a plus

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, reflecting our values and ideals. We balance programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, we are shaping the future of software. We recruit on a global basis and set high standards for new hires. Most colleagues have worked from home since 2004. Working here challenges you to think differently, work smarter, and learn new skills.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Industries: Software Development

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