Test Environment Manager

Rest is one of Australia's largest profit-to-member superannuation funds, established in 1988. We support nearly two million members with around $86 billion of funds under management and are recognised as a responsible investment leader. We believe when members understand and engage with their super, they're more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours: Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Test Environment and Release Manager is responsible for the end-to-end planning, coordination, and execution of code, configuration, and infrastructure releases within the Rest organisation. This also includes overseeing third-party vendor integrations, where Rest has significant dependencies on vendors like MUFG, TAL, and KPMG amongst others for Environment delivery (commissioning, Support and maintenance) as well as Code and Configuration Release Management. Additionally, the manager is responsible for the coordination and management of Code Deployments and subsequent configuration and management of the Integrated Non-Production test environments that support development, testing, and deployment activities.

This role demands close collaboration with both Rest's internal Technology, Operations Support and Business teams as well as collaboration and management of external vendor teams to ensure adherence to best practices in Configuration and Release Management as well as Environment Management.

A key responsibility of this role is to establish and maintain a governance framework for configuration deployment and release management.

The role also involves monitoring and providing regular reports on the health of non-production environments, as well as managing the regular environment refresh cadence.

• ITIL Framework Knowledge: In-depth understanding of ITIL practices, particularly Release Management, Change Management, and Service Transition.
  
• Technical Proficiency: Familiarity with software development lifecycle (SDLC), continuous integration/continuous deployment (CI/CD) pipelines, and relevant tools (e.g., Jenkins, Git, Jira).
  
• Demonstrated experience in IT release management, environment management, or a related role.
  
• ITIL v3 or v4 certification is highly desirable.
  
• Experience with Agile methodologies and DevOps practices is a plus.
  
• Strong experience in stakeholder and Third-Party Vendor management
  
• Effective negotiation skills to manage environment contentions and coordinate across multiple programs.
  
• In-depth knowledge of ITIL processes, particularly in Incident, Change Management, and Problem Management.
  
• Proficiency in using ServiceNow (SNOW) for day-to-day environment management.
  
• Skilled in utilizing monitoring solutions such as DataDog, AppDynamics, Splunk, and automation utilities.
  
• Strong analytical and problem-solving skills within the DevOps CI/CD ecosystem.
  

Our benefits have been designed so you can tailor your experience with us and include:

• Personal and professional development opportunities
  
• Purchase leave scheme and gender neutral 16 weeks paid parental leave
  
• Super Contribution Continuation for 12 Months of parental leave
  
• Income Protection Insurance
  
• Rest Excellence awards (peer recognition awards based on Rest's values and behaviours)
  

If you share our values, believe you can help make a difference for our members and want to be part of a leading superannuation fund with a Super culture, please click Apply Now.

Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.

We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal and Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

Please note only people with the right to work in Australia will be considered.

*Funds under management as at 30 June 2024. Rest is recognised as a Responsible Investment Leader by the Responsible Investment Association Australia (RIAA) in its Responsible Investment Benchmark Report 2022.