Administration Officer – Primary Health Care

2 weeks ago


Brisbane, Queensland, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Full time
Administration Officer – Primary Health Care

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

About ATSICHS Brisbane
ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

About the Role

As a key member of the ATSICHS Brisbane team, Administration Officer - Primary Health Care is a dynamic role. It is the first point of contact the community has with the medical clinics. The role includes welcoming clients, phone booking hub services and clinic administration. The Administration Officer - Primary Health Care is required to be solution based, ensure patient flow is conducted with minimal interruptions by effectively using time management skills, informative communication skills while observing the overall demeanour of the patients in waiting.

Duties
  • Maintain positive relationships with community organisations, hospitals, and other stakeholders.
  • Foster a culture of continuous improvement.
  • Ensure effective implementation and maintenance of ATSICHS Policy and procedures in line with AGPAL Accreditation Standards.
  • Phone Booking Hub: Ensure patient flow is effective through clinic calendars. Display professional phone manner.
  • General Administration: Ensure appropriate handling of GP referrals and correspondence. Ensure patient flow is effective through clinic calendars. Display professional phone manner. Ensure administration recalls are actioned daily.
  • Welcome Duties: Actively engage with clients as they enter the clinic, monitor clinic flow, respond to queries, and support clients waiting.
Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive Social Health team that will help you grow personally and professionally.

Benefits
  • Hourly pay of $32.75 per hour.
  • Plus 25% casual loading and 12% super.
  • Casual position.
  • Logan Central location.
  • Work for a leading Aboriginal and Torres Strait Islander, community-controlled organisation.
  • Great opportunity to develop personally and professionally.
COVID-19 Requirement

Immunisation history showing you have received two doses of a Covid-19 vaccine is encouraged.

Skills and Experiences

Required

  • Identify as Aboriginal or Torres Strait Islander.
  • Certificate III in Business Administration (or equivalent).
  • Previous experience in administration and/or service coordination.
  • Ability to work as part of a multi-disciplinary team and understand the patient care cycle.
  • Experience working within an Aboriginal and Torres Strait Islander community health service.
  • Demonstrated organisation skills, including multi-tasking, planning and prioritising.
  • National Police Certificate.
  • Immunisations.
  • Work rights evidence.
  • Driver's licence.

Preferred

  • Experience with an electronic Patient Management System (e.g., MMEx).
  • Additional experience in an Aboriginal and Torres Strait Islander community health service.
How To Apply

If this sounds like you, please submit your application following the links on the recruitment page. Applications will be assessed as they are received, so apply promptly. Only successful applicants will be contacted.


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