Regional Area Manager

3 weeks ago


Wollongong City Council, Australia Mynrma Full time
Regional Area Manager - South/South East NSW
  • Full-time

Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.

From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel.

Forget what you thought you knew about the NRMA. Come take a closer look, and you'll realise that being a part of our team is about more than just a job - together, we'll go further and make a difference.

What You'll Do

  • The Regional Manager is accountable for the management and oversight of service providers within the Country Network that consists of contracted and subcontracted entities, the network functions 24 hours a day, seven days per week.
  • The position demands a high level of strategic, commercial and people leadership skills, negotiation and influencing capability, attention to detail and a desire to drive continuous improvement, all whilst safely and efficiently mobilising a large and diverse field based workforce.
  • Within this context, the Regional Manager will drive the future vision for the network to ensure the NRMA can continue to maintain service continuity, coverage and sustainability, whilst delivering a high customer experience.
  • This role will drive continuous improvement and ensure that our Customer engagement remains aligned with our aspiration to be the number one provider of Roadside Assistance in the market.
  • A car and fuel card are provided for this role as it requires travel out to our country / regional service providers.
  • This role will be covering the South / Southeast areas of NSW, currently from Wollongong to Albury. As a part of the role responsibilities, you could be away for a few days at a time as required and accommodation for these trips will be provided.

What You'll Bring

  • Experience delivering outcomes aligned with the Company Values and Culture Playbook
  • Developed written and verbal communication skills
  • High degree of organization and time management
  • Previous leadership experience of a large field workforce
  • Ability to monitor and drive performance improvements and achieve operation targets
  • Pragmatic approach to delivering real world solutions
  • Resilient ability to effectively lead through a transformational landscape
  • Extensive management experience within a customer service environment
  • Combined business and commercial acumen with developed financial skills
  • Exceptional data analytical skills drive strategic planning / thinking
  • Strong negotiation and conflict resolution experience
  • Excellent interpersonal and negotiation skills to work with stakeholders, resolve differences and facilitate decision making
  • A high level communication skills with the ability to deliver messages to both executive and frontline levels confidently

What's in it for you?

At the NRMA we aren't just about discounts (although you do get these). We know everyone leads unique lives, and it's about those things that add up to make life both at work and outside of work just right for you.

  • Progressive flexibility, leave and well-being benefits to balance all of life's priorities
  • Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
  • Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Discounts on all NRMA insurance products including car, home & travel

If this sounds like what you have been looking for and you're ready to really make a difference, we are waiting to hear from you

We're for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That's why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

#J-18808-Ljbffr
  • Regional Area Manager

    2 weeks ago


    Wollongong City Council, Australia The NRMA Full time

    Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving,...


  • Wollongong City Council, Australia Illawarra Mercury Full time

    Exciting and newly created roleWe are seeking an experienced Director to oversee and manage two childcare centres. This role requires a strategic leader who can drive operational excellence, ensure regulatory compliance, and foster a high-performing team culture.Key Responsibilities Include Yet Are Not Limited To:Ensure the centres operate within the centres...


  • Wollongong, Australia My NRMA Full time

    **Company Description** Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more. From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing...

  • Senior Area Manager

    2 days ago


    Wollongong City Council, Australia Illawarra Mercury Full time

    At dusk, we create moments that matter through fragrance. As Australia's go-to destination for candles and home fragrances, we bring warmth and style to homes across the country. With over 140 stores across Australia and New Zealand (and plans to grow), it's an exciting time to join the team. As a Snr Area Manager, you will have overall responsibility over a...


  • Blue Mountains City Council, Australia UGL Regional Linx Full time

    Job Description:\UGL Regional Linx is seeking a highly skilled Stakeholder and Communications Lead to join our team. The successful candidate will be responsible for the governance, strategy, development, and implementation of all stakeholder and community engagement activities, as well as internal communications.\The Stakeholder Engagement and...


  • Wollongong, New South Wales, Australia Department of Education Full time

    **Teaching Opportunities in Victoria**Victoria offers a unique and rewarding experience for teachers, with a strong focus on student-centered learning and a collaborative approach to teaching and learning.We are seeking enthusiastic and motivated teachers to join our schools across metro and regional areas, where you will have the opportunity to make a real...

  • Area Manager

    7 days ago


    Lismore City Council, Australia RWR Executive Full time

    Area Manager - Far North Coast NSW | RetailYour New Employer:This brand isn't just a household name, they are a leader in the retail world, renowned for their innovative spirit, customer-first approach and a work culture that's all about teamwork, growth, and success. With a footprint across Australia, they continue to set the standard in delivering...


  • Wollongong City Council, Australia Illawarra Mercury Full time

    **Company Overview**Dusk, Australia's go-to destination for candles and home fragrances, is expanding rapidly across the country. As a Snr Area Manager, you will play a key role in driving sales growth and delivering exceptional customer experiences in our retail stores.

  • Area Sales Manager

    4 days ago


    Willoughby City Council, Australia Polestar Full time

    Sales OpportunityPolestar is seeking a highly motivated and experienced Area Sales Manager to join our team. In this role, you will be responsible for driving sales and revenue growth within your assigned region by developing and implementing strategic sales and marketing plans with Retailers. This includes forging strong relationships with Retailers,...

  • Area Manager

    3 weeks ago


    Fairfield City Council, Australia myGwork - LGBTQ+ Business Community Full time

    DESCRIPTION:Here at Amazon we're seeking experienced Area Managers to join our Customer Fulfillment team.We currently have multiple opportunities in the following locations:Kemps Creek (State of the art automated robotics site)Horsley Park (Newly launched site)Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself on...


  • Council of the City of Ryde, Australia Oryx People Full time

    Area Sales Manager – Eastern Region (Sydney /Northern NSW)2 days ago Be among the first 25 applicantsDirect message the job poster from Oryx PeopleThe ClientAn opportunity to join a dynamic and progressive team for an exciting brand that is rapidly growing with an established dealer network and strong product offering. This role covers both metro and...

  • Area Manager

    3 weeks ago


    Fairfield City Council, Australia Amazon Full time

    Here at Amazon we're seeking experienced Area Managers to join our Customer Fulfillment team.We currently have multiple opportunities in the following locations:Kemps Creek (State of the art automated robotics site)Horsley Park (Newly launched site)Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the...


  • City of Knox, Australia Repco Full time

    About The RoleJoin Repco's Victorian management team as our newest Regional Manager to lead our stores in the Gippsland and Metro Melbourne area (eg Bairnsdale to Frankston).The role will see you leading and coaching your team, growing margin and profit, and executing operational requirements to deliver excellence across the store network.With strong...

  • Area Manager

    1 week ago


    Logan City, Australia Carers QLD Full time

    **Job Title**: - Area Manager - Logan **Location**: - Logan **Position Description**: Are you an experienced NDIS leader passionate about making a positive difference in the lives of people with a disability and building a more inclusive community? **Carers Queensland **actively seeks to employ people who reflect the diversity of our clients. Are you...

  • Area Manager

    3 weeks ago


    Bayside Council, Australia John Holland Full time

    About John HollandAt John Holland, our purpose is simple – we transform lives with everything we do. We've always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day. That's our difference. Deep experience and capability with a genuine care about creating better lives for people along...


  • Wollongong City Council, Australia D4C Springboard Full time

    D4C Springboard: A Partner for Sydney WaterWe are proud to be a partner of Sydney Water, working together to deliver essential services across the southern region. As a Project Manager, you will play a crucial role in helping us achieve this goal.Key ResponsibilitiesManage project scope, schedule, budget and quality.Lead and motivate project teams to achieve...

  • Area Manager

    2 weeks ago


    Bayside Council, Australia John Holland Pty Ltd Full time

    At John Holland, our purpose is simple – we transform lives with everything we do. We've always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day. That's our difference. Deep experience and capability with a genuine care about creating better lives for people along the way. Be part of...

  • Area Manager

    3 weeks ago


    City of Port Adelaide Enfield, Australia The Salvation Army Australia Full time

    About UsThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here —...

  • Area Manager

    3 weeks ago


    City of Parramatta Council, Australia Procare Group Full time

    We are seeking an Area Manager to lead our successful teams in Parramatta and Macquarie Park Working closely with our area, regional and state managers, this role involves all things people management to manage our local teams of Rehabilitation Consultants and continue to grow these regions in Metro Sydney.This role would suit a Team Leader, Account Manager...


  • Wollongong, Australia Little Zaks Full time

    Inclusive, supportive team & get mentored by our experienced leadership - Our centres in regions are modern & purpose built centres - Full support from a well-established Support Office team **Little Zak's Academy** is privately owned and family run. Our aim is to provide early childhood care and education in a safe, welcoming, adopting and nurturing...