Medical Receptionist

4 weeks ago

Sunshine Coast Regional District, Australia Ramsay Health Care Full time

We are seeking a Medical Receptionist to join our team at Nambour Selangor Private Hospital on a permanent part-time basis.

About The Role

A key focus is on the organisation of all reception and administrative aspects of the Medical Centre, providing a comprehensive customer focused service to all aspects of the outpatient service. Duties will include, but are not limited to, handling customer enquiries over both phone and email, data entry and bookings/billings management.

About You

The successful applicant will be a positive, responsible, self-motivated person with excellent people and telephone skills. It is essential that you have proven experience in a similar role combined with strong focus on detail, highly developed relationship skills, commitment to customer service and a 'can do' approach, and above all an unwavering commitment to client confidentiality.

You will also bring;

  • Experience with Genie & BlueChip software programs (Preferred)
  • Previous experience with Medicare & health fund billing (Preferred)
  • Knowledge of HICAPS and Medicare processes (Preferred)
  • Strong customer service skills
  • Ability to work efficiently and effectively, both independently and within a team structure
  • Intermediate to advanced computer and Microsoft Office skills
  • Demonstrated problem-solving skills
  • Knowledge of Medical Terminology (Preferred)

If you do not quite fit all the skills and experience, please still apply. We highly value attitude and enthusiasm over experience.

About Us

Nambour Selangor Private Hospital is a modern, 76-bed health care facility providing a broad range of medical and surgical services.

The Hospital prides itself on providing health care services to the people of the Sunshine Coast and beyond.

Conveniently located within 30 minutes of Caloundra, Maroochydore, Mooloolaba and Coolum Beach, and 20 minutes from the Hinterland towns of Montville and Mapleton. Nambour Selangor Private Hospital offers an easy point of access for medical and surgical treatment in a low traffic area and calm environment.

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ' People Caring for People' since 1964.

What's in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
  • Please note casual employees may not be eligible for all benefits.

Requirements
  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

If you would like to discuss this opportunity please contact Cherise Buchbach, Administration Manager at BuchbachC@ramsayhealth.com.au
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