Case Manager Early Intervention Family Support

MacKillop Family Services is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieve equality and support, Section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position. Aboriginal people are encouraged to apply and are preferred for this position.

In addition, a $5000 remote allowance is available for all Pilbara employees.

About the role:

The Early Intervention & Family Support (EIFS) programs work alongside parents and family carers who have children in their care to improve safety and connectedness with local community services.

The EIFS Case Manager will provide initial screening and assessment, develop family case plans, identify barriers, and provide practical in-home support for carers. They will oversee case management activities, provide parenting and trauma information for carers, and offer specific supports for children to strengthen links to community and culture.

We have two Full-Time Fixed Term positions, 38 hours per week, until 30/06/2026, with a possible extension. These roles are based in Karratha, WA, within our Early Intervention and Family Support (EIFS) Program. The positions report to the Coordinator of Pilbara Services.

Key Selection Criteria:

To be successful, you will have:

• An appropriate qualification in human services or equivalent experience and skills.
• A knowledge and understanding of Aboriginal culture and values, and awareness of current issues faced by Aboriginal children, young people, and their families.
• Demonstrated ability to work as part of a team.
• Experience in Case Management.
• Knowledge of traumatised and vulnerable children, young people, and families.
• An understanding of attachment, trauma theories, child development, child-centred approaches, and resilience.
• Demonstrated commitment to working collaboratively and liaising with community services, other agencies, and the community.
• An understanding of the child protection and out-of-home care service system.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For more information, please contact:

Natasha Bargeus at natasha.bargeus@mackillop.org.au or on 08 9160 4636

Our offer includes:

• Hourly rate of $51 to $53.31, as outlined in the SCHADS Award Level 5, dependent on qualification and experience.
• Salary packaging options to maximize your salary up to $18,550 per year, reducing your taxable income.
• Paid industry-specific training, including Therapeutic Crisis Intervention (TCI), Sanctuary, and Cultural Awareness training.
• Fitness Passport — a discounted workplace health and fitness program for you and your family.
• Employee Assistance Program — free access to support for social, financial, physical, and mental health, including counselling and coaching, with health advice from qualified nutritionists.
• Supportive environment with monthly meetings with your manager.
• Sanctuary Organisation — MacKillop's work is underpinned by the Sanctuary Model, creating a safe environment that teaches coping with stress and trauma, and promotes healing.

Must-have requirements:

• Valid and current Driver's Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk-assessed/client-facing roles). MacKillop can assist with applications.

Our Commitment:

MacKillop celebrates diversity and respects the dignity of all people. We aim to be a culturally safe, competent, and welcoming organisation for Aboriginal and Torres Strait Islander children, young people, families, and communities.

Shortlisting may begin immediately, so please submit your application promptly.