Inventory Assistant

6 days ago

Melbourne, Victoria, Australia CompNow Full time

Compnow is a national privately owned technology company. We're committed to being more than just an IT provider. We're a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we're here to make that happen. Whether you need a simple software update, a complex network architecture restructure, or an ongoing procurement partner – we have the expertise, experience, and passion to deliver the best IT solutions for you.

Job Description

Why Compnow?

Every Voice Counts – When you join our team, your skills and ideas will be welcomed.

Be Remarkable – Your contribution is key to our success. You don't stop growing, neither do we.

Do What's Right – We make a point of keeping our skills current and increasing our impact.

Create Connections – Your manager acts as a mentor to help guide you and your career.

Our business rewards hard work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.

Perks and benefits:

  • A free day of leave on your birthday
  • Five weeks annual leave incentive
  • Employee discounts on IT equipment and hundreds of well-known brands
  • Training programs designed for you
  • Long-term career pathways
  • Adidas AdiCentre family and friends discount

What you'll do?

The Inventory Assistant (Returns Officer) plays a pivotal role in acting as the primary contact for all returns, credits, and cancellations at Compnow. They provide assistance with general inquiries, escalating issues to executive management where appropriate and ensuring accurate processing and overall financial accountability.

  • Process and manage customer returns efficiently.
  • Maintain accurate records of returns and exchanges.
  • Coordinate with warehouse and inventory teams to restock returned items.
  • Ensure compliance with company return policies and procedures.
  • Monitor the returns inbox and coordinate logistics with internal stakeholders.
  • Regular reporting and management of stock levels.

What you'll bring?

  • Previous experience in an administrative support position.
  • Solid computer skills, including proficiency with the Microsoft Office Suite (Excel, Word, etc).
  • Strong customer service skills, with excellent written and verbal communication.
  • Proven team player and ability to work autonomously in a fast-paced environment.
  • Proactive problem-solving capabilities and take initiative.

What else do you need to apply?

  • A relevant cover letter is required for your application to be considered.
  • Start within a 4-week time frame, ideally.
  • Travel on-site to our office in Notting Hill.
  • Must be an Australian resident available to work full-time without restrictions.

Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.

We are dedicated to a welcoming, inclusive, and diverse workplace for everyone - built on merit, great work, ethics, and character. And finally – if you don't meet every single requirement, don't count yourself out just yet – you may be exactly the person we are looking for and we encourage your application.

All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

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