Performance Account Director

2 weeks ago

Sydney, New South Wales, Australia Pattern® Full time
Overview

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, , , eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit or email

Pattern is known as one of the fastest growing tech companies headquartered in North America by Deloitte and one of the best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek's Global Most Loved Workplaces.

Responsibilities
  • Oversee the internal team in the execution of performance marketing channels, particularly Paid Search, Shopping & Product Feeds across their allocated client sets
  • Quality control of implementation to ensure allocated clients are following best in class practices, not just including channel implementation but additional processes such as forecasting and budget management
  • Help problem solve/troubleshoot implementation issues and improve client performance to exceed client KPIs
  • Assist the Performance Director to develop Pattern's performance marketing product offering in line with best in class, and setting the standard for best practice implementation across new and emerging channels
  • Managing a team of junior performance marketers who carry out the implementation and account manage clients
  • Be involved in the account management of 2-3 tier 1 clients
  • Actively stay up to date with new performance marketing content trends and platform updates
  • Prepare new business proposals to showcase our strategic thinking, best practice approach and product offering
  • Working closely with the performance marketing team on project work, such as audits and strategies
Qualifications
  • 5+ years of Performance Marketing implementation in an agency
  • 1+ years of ecommerce implementation across Performance Marketing channels
  • A background in developing relationships with both internal and client side stakeholders at various levels
  • Advanced knowledge of key platforms: Google Ads, Google Analytics, Google Merchant Centre and DSPs
  • Excellent attention to detail, communication skills
  • 2 years + of line management experience
  • Experience pitching for new business
  • Experience with Google Docs/Drive & Google Analytics
Career growth
  • In this role, you'll have opportunities to be mentored, mentor others, and interact with many departments at Pattern. We are passionate about promoting our Pattern people and look internally whenever possible to offer growth opportunities in our merit-based company.
Team
  • This team is highly motivated, data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. At Pattern, every team member's ideas and input are valued, fostering a culture where collaboration fuels progress and success.
Hiring process
  • Virtual interview with Hiring Manager
  • Virtual interview with other team members
  • Professional reference checks
  • Executive review
  • Offer

Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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