Business Development Manager

About the Opportunity

FCM Meetings and Eventsis looking for a natural networker and proactive go-getter to join theMeetings and Events teamas aBusiness Development Manager – Groups Travel.
At FCM Meetings and Events we have an elevated focus on strategy, content and technology. It's all backed by the global strength and security of Flight Centre Travel Group's (FCTG) flagship corporate travel brand FCM Travel.When you combine the talent, tech, global reach of our blended brand as well as the amazing ability of our people to think differently – the result is a meetings and events company LIKE NO OTHER.

In this role you will drive and grow new business sales specifically, but not limited to the Groups Travel segment, including small to large group movements, incentive travel, and group air quoting.

The role focuses on identifying and converting opportunities across contracted and non-contracted clients, collaborating with internal stakeholders to ensure seamless handover and delivery, and maintaining profitability aligned with company standards.

This role is based in Sydney.

What you will be doing:

• Proactively identifies, qualifies, and converts group travel opportunities through market insight, lead generation, and strong client relationships - while ensuring smooth handovers, accurate quoting, and collaboration with internal teams to meet client needs and drive business growth

  • Ensure all pitch responses clearly articulate brand standards, Customer Value Proposition (CVP), and market positioning, and that submissions are complete, persuasive, and meet all deadlines

    • Develop and maintain comprehensive client service plans, ensuring regular and strategic client engagement to foster loyalty and identify upsell opportunities

      • Actively communicate and collaborate with FCTG internal stakeholders, including the broader FCM Meetings and Events team, to align on sales strategies and share insights into client needs and market shifts

        • Leverage internal networks across FCTG to generate leads, uncover cross-sell opportunities, and support broader business acquisition goals

          • Represent FCM Meetings & Events at industry events, trade shows, networking functions, and client meetings to enhance brand visibility and build strategic relationships

            • Monitor and analyse industry trends, competitor activity, and market intelligence to inform and refine sales strategy and customer engagement approaches

              • Maintain accurate and up-to-date records of sales activity, pipeline status, and client communications using relevant CRM systems

What you will bring to the role:

• Demonstrated sales skills in the same or a similar role - with a preference for someone with group travel experience

  • Strong understanding of group air quoting and supplier contracts

    • Experience working with internal handover workflows

      • MICE product knowledge in key regions

        • Familiarity with Salesforce and quoting tools

What you'll enjoy:

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development:Individualised Learning & Development pathway options

Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within

Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health:Support and Employee Assistance Program for staff and family

Social:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2025)

Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability:The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

#LI-LH2#MTEV#LI-Onsite