Administration Officer Level 3

3 days ago

Randwick City Council, Australia NSW Health Full time
Employment Type: Casual

Position Classification: Administration Officer Level 3

Remuneration: $34.47 - $35.54 per hour plus superannuation

Hours Per Week: As Required

Requisition ID: REQ601901

Applications Close: Sunday 14 September 2025

Benefits
  • A workplace culture with a foundation that promotes person centred care approaches and staff wellbing
  • Orientation and supported transition into your new role
  • Targeted clinical stream education programs affiliated with university partners
  • Development pathways that are aimed at career progression
  • Up to 12 allocated days off each year (for full-time employees) in addition to annual leave
  • Salary Packaging options that reduce your taxable income and increase your take-home pay Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing
  • Corporate health and fitness program, discounted gym memberships with a Fitness Passport
  • Employee Assistance Program (EAP) for employees and family members
  • Discounted Private Health Insurance

For more information on careers and benefits of working for SESLHD, visit our page.

What You'll Be Doing

The vision for South Eastern Sydney Local Health District (SESLHD) is 'exceptional care, healthier lives'. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.
  • Provide receptionist and administrative support to the staff, patients and visitors of the Adult Outpatient Department
  • Process referrals and make Outpatient appointments in eMR scheduling
  • Register patients when attending Outpatient appointments
  • Ensure patient information is accurate and up to date on the hospital information systems (iPM, MRTS etc).
  • Answer telephone and general enquiries promptly and politely
  • Ensure Medicare billing for eligible patients attending a billable clinic.

Selection Criteria

If you believe you are a strong fit for this role, please provide a detailed response to the selection criteria below
  • Proven track record of delivering exceptional customer service and achieving high levels of customer satisfaction across a diverse clientele
  • High level interpersonal, written and verbal commmunication skills with demonstrated computer literacy and the ability to respond to a range of enquiries to determine the appropriate response in a complex work environment
  • Effective time amangement skills with the ability to perform a wide range of adminstrative tasks, demosntrating initiative to think on our feet and problem solve in a demanding work environment

Need more information?
  • Click here for the Position Description and SESLHD Expected Standards
  • Find out more about applying for this position

For role related queries or questions contact Julia Campbell on julia.campbell@health.nsw.gov.au

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-POWH-SSEH@health.nsw.gov.au and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information For Applicants
  • An eligibility list may be created for future vacancies
  • Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
  • Applicants will be assessed against the essential requirements and selection criteria contained within the position description
  • Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
  • We do have an Aboriginal Employment Consultant that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website
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