Director, Risk and Compliance

Role overview

Zip Co is seeking an experienced and strategic Director, Risk and Compliance to lead and manage our risk management and compliance programs. This is a critical leadership role responsible for developing and implementing a robust framework to identify, assess, mitigate, and monitor risks across all business functions in Australia and New Zealand.

Responsibilities

• Advise the Chief Risk Officer to govern, oversee and provide risk advice across the ANZ business.
• Coordinate and prepare risk and compliance reports for Zip's group risk committee, the ANZ regional risk committee and ANZ's non-financial risk forum.
• Develop and implement risk management frameworks and controls, and monitor their effectiveness across Zip ANZ.
• Design, implement, and maintain group and regional policies, frameworks, and procedures to identify, assess, and manage risks and compliance obligations.
• Identify opportunities to improve risk and compliance practices, including consideration of artificial intelligence as an enabler.
• Coordinate governance, monitoring and reporting to ensure risk and compliance information is communicated effectively to stakeholders.
• Promote a risk-aware culture and encourage adoption of risk management practices across the organisation.
• Respond to material risk-related incidents and oversee business continuity readiness and related activities.
• Provide training and guidance on risk and compliance topics to employees.

What You'll Bring To The Team

• Bachelor's degree in Finance, Business Administration, Law, or a related field.
• A minimum of 15 years of progressive experience in risk management, compliance, or a related field, with at least 10 years in a leadership role.
• Deep knowledge of risk management frameworks (e.g., COSO, ISO 31000) and regulatory compliance requirements relevant to the industry.
• Demonstrated experience in developing and implementing effective risk and compliance programs.
• Strong leadership, communication, and interpersonal skills with the ability to influence and collaborate with stakeholders at all levels.
• Analytical, problem-solving and decision-making abilities.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• A proactive approach to identifying and managing risks and the ability to lead in a charged environment.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game.

What You'll Get In Return

As we write this next exciting chapter, Zip offers opportunities to learn new skills, take on broader responsibilities, and see the impact of your work on customers. Zip is a values-led business and supports individuals to be themselves while working with smart, friendly colleagues and leaders who have your back.

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including a wellbeing allowance and access to employee assistance programs
• 2 days paid volunteering leave per year
• Fee-free Zip products and discounts with Zip merchant partners (AU)
• Team social events, offices in Sydney and Melbourne, and complimentary amenities

Be a part of a team that reflects the diversity of our customers

We are committed to equal opportunity and inclusive recruitment. We welcome applicants from diverse backgrounds and will provide adjustments to ensure a fair and equitable experience.

Zip Co Limited (ASX: ZIP) is a digital financial services company offering innovative, people-centred products. We operate in Australia and New Zealand (ANZ) and the US, providing point-of-sale credit and digital payment services. Our values are Customer First, Own It, Stronger Together and Change the Game.

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