Senior Program Analyst

6 days ago

Melbourne, Victoria, Australia EnergyAustralia Full time
About the role

Senior Program Analyst – Customer Transformation (12 month contract)

Reporting into the Program Delivery Lead, the Senior Program Analyst will play a key role in supporting the delivery of our Customer Transformation Program. Working closely with the PMO Delivery Lead and Workstream Leads, you'll help establish program governance & tracking, embed strong risk controls, and change.

Responsibilities
  • Support the successful delivery of a large-scale Customer Transformation Program by coordinating across multiple workstreams.
  • Track the on time delivery of program milestones and deliverables. Partner with the team to ensure appropriate review and approval is received.
  • Support program's governance forums by ensuring meeting collateral is created, capturing minutes and documenting decisions and actions.
  • Utilise Jira to manage, monitor, and report on progress, risks, and dependencies across the program.
  • Conduct data analysis and prepare program-level reports and dashboards using Excel and other tools to support informed decision-making.
  • Draw on experience in program or project analyst roles to provide end-to-end support across governance, reporting, and stakeholder coordination.
About You

You're a proactive and detail-oriented Program Analyst with experience supporting complex, multi-stream programs and thrive in dynamic environments. Additionally, you will have some of the following:

  • Proven experience in a similar role supporting large-scale programs (not just single projects), ideally involving multiple concurrent workstreams.
  • Strong hands-on experience with Jira for scheduling, tracking progress, and managing dependencies across complex initiatives.
  • Demonstrated ability to analyse and interpret program data, with proficiency in Excel for reporting, dashboards, and insights.
  • Experience facilitating or contributing to workshops, planning sessions, and team alignment activities.
  • Comfortable working in fast-paced, evolving environments, with the ability to identify delivery risks and recommend corrective actions as needed.
  • Excellent written and oral communication skills with a strong ability to lead and influence stakeholders and the ability to communicate concepts to a wide audience
Why Us?

EnergyAustralia is a place where all employees are genuinely valued, supported, and free to be themselves — because we believe that's when we're at our best.

We embrace diversity of background, experience, and perspective, and we encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from the LGBTQ+ community.

Here's what you can look forward to:
  • Employee discounts on electricity and gas, plus savings on major brands and products
  • 20 weeks' paid parental leave – completely gender-equal
  • Energise Program – flexible working that's team-centric, enabling teams to agree and succeed together
  • Performance recognition and incentive programmes – tailored to different roles and teams to reward great work throughout the year
  • Supportive leaders and a down-to-earth culture where you can be your authentic self
How to Apply

If you're ready to 'light the way' towards your next career move, click the pply button to submit a confidential application. For any questions reach out to Jock Clydesdale, Talent Partner – Technology @ jock.clydesdale@energyaustralia.com.au


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