Operational Training Officer

Operational Training Officer, Clerk Grade 5/6, Goulburn

Work in a volunteer-based agency supporting communities of NSW

• Full time ongoing role based in Goulburn NSW providing training and assessment to NSW SES members
• Attractive annual salary up to $110,271.00 + 12% superannuation + 15% field allowance

About the opportunity

The Operational Training Officer (OTO) is responsible for enhancing member capability and capacity through the delivery of targeted training and development programs. The OTO coordinates and supports the delivery of quality training and assessment, working closely with volunteer Trainers and Assessors across various NSW SES courses relating to Field Operator Status, ensuring units are prepared and capable in emergency situations.

Drawing on individual skills and qualifications, the primary purpose of this role is to deliver training that develops both foundational and technical capabilities for NSW SES members and partner agency personnel across the state.

This position is based in Goulburn, NSW, and requires regular travel within NSW, including on weekdays and weekends.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.

With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here

About you

To be successful in this role you will:

• Have experience facilitating/coordinating training courses and/or training delivery experience, including through flexible learning in a face to face, virtual, individual and group training environment
• Hold a current Certificate IV Training & Assessment (TAE40116 or its successor/higher qualification), OR current Enterprise Trainer & Assessor Skill Sets with a commitment to obtain the Certificate IV Training & Assessment within 6 months
• Have current qualifications in one or more NSW SES Capability areas, or industry/other agency equivalence, including but not limited to:
• Flood Rescue
• Storm Rescue
• General Land Rescue
• Land Search
• Can travel across the State as required, and possession of a current full Class C Driver's License (or higher).
• Be flexible to work weekdays, weekends (up to two weekends a month), and evenings at a variety of locations across NSW including rapid re-deployment to any part of NSW for several days, weekends and night work.
• Have thorough knowledge of AIIMS principles and processes and/or willingness to obtain competence within 6 months.

What we can offer you

• You will enjoy a 35-hour work week, with the potential for flexible work arrangements such as a nine-day fortnight or a four-day work week depending on the requirements of the role and operational needs
• You can enjoy a hybrid work environment, time in the office and time working from home.
• Attractive salary range of $ 99,938 to $110,271 plus 12% superannuation and leave loading + 15% field allowance
• Our work is meaningful and rewarding. The SES's mission is saving lives and creating safer communities, and you can be an important part of our work.
• We have attractive leave entitlements including parental, sick, flex and recreation leave.
• We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:
• Fitness Passport
• LinkedIn Learning
• Member Assist Program for free confidential counselling support
• Flu vaccine program.

You Belong Here

• We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
• We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.
• If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace, If you feel you may require an adjustment during the recruitment process, please contact recruitment@ses.nsw.gov.au for confidential advice on options.

How to apply

Your application should include as separate attachments:

• A cover letter (maximum of two pages) briefly responding to the essential requirements and your interest in the role;
• An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role
• Please ensure your cover letter and/or resume address your capability and/or experience in delivering training and conducting assessments within an adult learning environment.

You will be required to provide copies of certificates and/or qualifications at interview. Please do not attached certificates or qualifications to your application.

Want to know more?

If you want to know more about the role, applicants are encouraged to contact Kirby Perry onKirby.perry@ses.nsw.gov.au

The role description is available here.

Talent Pool

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here

Applications close: 11:55pm, 14 September 2025.

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